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Floor Expressions By Greg Thomas

Floor Expressions By Greg Thomas

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4.8 Google Review
945 W 12th St, Erie, Pennsylvania, 16501, United States
(814) 454-7979 erie.abbeycarpet.com
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Refresh Reviews 4.8


Aug 9, 2018
After 2 months of waiting, we finally had our new bathroom tile installed this week. The installers were prompt, worked an 8-hour day, were courteous and did a great job of installation. However, it took several phone calls to the sales representative and finally an ultimatum to get there. There were many excuses as to why it was taking so long for installation. We were told that we had been taken off the schedule (for the beginning of July) because Greg Thomas hadn't heard from our contractor regarding some repairs that had to be made prior to installation. When asked why he didn't call the contractor, he said that he lost his phone number. He also said that he had 4 installers on vacation in one week (during the busy season? really??). I finally told them that they had one week to get the installation done or we were going elsewhere. I had also picked out flooring for a new room that we are adding but have canceled that order. I believe that Greg Thomas is a really nice guy, he has a beautiful showroom and he wants to please everyone but his customer service is very poor. I've heard this from several other people, especially when it comes to making repairs after installation. I have my fingers crossed that we don't need any repairs. I would like to have them done before I die of old age!

Jul 5, 2018
They put in some flooring tiles at my home. Less than 2 years later some of the grout came loose. I took a sample stick that I had to the store to get some matching grout. They took the stick and said they would call. Three weeks later they had not called so I went back to the store. After waiting 20 minutes for help, someone listened to my story but could not locate the sample stick nor any matching grout as they said they would. Shoddy support. They said they would call after locating the stick which I wanted returned. A week later they still did not call. I won't deal there anymore.

Sep 27, 2018
Helped me find a discontinued tile to be able to complete a project.

Jan 31, 2017
Flooring expressions is a great place for all your flooring needs! Greg has been there the whole way even when our builder wouldn't respond, Greg did! Good old fashion Customer service!! Looking forward to working with you and your staff in the Future!

Dec 29, 2017
A phenomenal selection and great design assistance!

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


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Opening Hours

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