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Couch Potato Carpet

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3.7 Google Review

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420 Milroy Rd, Hummelstown, Pennsylvania, 17036, United States

(877) 368-7784 www.couchpotatocarpet.com

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Refresh Reviews 3.7

D Brown

Feb 8, 2016

I recently purchased and had carpet installed in pretty much my whole home. Mike was wonderful to work with. He came out and measured then provided a quote within 24 hours. The carpet was installed the following week. The price was much more reasonable than I had anticipated (which is why we were able to carpet our basement in addition to the area we had originally planned to carpet). The installers, Wil and Eddie were very conscientious and great about cleaning up as they worked. They were here about 12 hours and worked hard the entire time. Mike even sent a thank you note, which was nice. If I need carpet again, this would be the first place I'd go to get an estimate.

Eric Kopp

Oct 20, 2015

What a horrible and embarrassing experience. We had Mike scheduled to come to our home This morning, so my pregnant wife and I each used vacation hours. Mike never showed and didnt answer his cell phone. When he called me back he said "this is Mike. Who's this?" Apparently he is out sick and hadn't gotten to the office to check his schedule, so his solution was "can I come tomorrow?" my advice....use someone else with common sense. Hope he is embarrassed. UPDATE: I appreciate your response, which came in rather quickly. All it would have taken was an e-mail by last night informing us that we needed to reschedule. I sent an e-mail Monday confirming the visit for today, and received no response to that. So your answer of "people get sick" is accurate, but a lame excuse for no communication.

David Ermak

Mar 5, 2015

Called to set up an estimate and Mike was very polite and professional on the phone. He was flexible in scheduling the estimate and measurement according to my schedule. If I choose to have them install my flooring I will plan to update my review accordingly. But so far I am happy with the brief contact that I have had.

wanda getty

Aug 13, 2012

WOW!! What a rude and non american company. I went there and they were nice at first but once I gave them the deposit and changed completely. They were supposed to install the carpet in a week and it took them over four and a half months. They wouldn't give me my money back and I had to wait. In the end it was done very sloppy and is now starting to buckle in many areas. -Wanda Fuller

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