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Echo Flooring Gallery

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3.5 Google Review

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560 Montgomery Pike, South Williamsport, Pennsylvania, 17702, United States

(570) 323-1535 echoflooring.com

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Michael Eck

Oct 31, 2012

While the staff is friendly, our experience was disappointing at every step. We purchased tile from Echo for a remodeling project. The whole project consisted of several orders, all of which were either delayed or incorrect in one way or another. In general, our experience is that Echo is inefficient at obtaining product for which they require pre-payment and that they do not know their product well. The biggest complaint is that we were specifically shopping for a color body tile. Once directed to product options, we made a selection, placed the order, received the tile and installed the floor. After the floor was installed, we noticed an off-color chip out of some of the tiles. This should not be the case with a color body tile. After checking the tile manufacturer's website, we found that the product they sold us was not in fact what we requested. We brought it to their attention but they expressed only surprise and confusion - no concern, no apology. I cannot recommend shopping elsewhere strongly enough.

clamps99

Jun 25, 2014

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