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ProSource of Fort Worth

ProSource of Fort Worth

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3.9 Google Review
5350 Airport Fwy, Haltom City, Texas, 76117, United States
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Refresh Reviews 3.9


Apr 24, 2018
I actually wish I could give the Fort Worth ProSource zero stars, because our experience has been one big foul-up, and we still don't have our wood floors, which we purchased on April 16 and were supposed to have been here on Thursday, April 19. Today is April 24, and we still have no wood floors. The guy who sold us our flooring has been MIA, as we've tried to get our flooring. We were told on April 23 that our floors would be here on the 24th. Called the morning of the 24th and were assured that a courier had just picked up our flooring, and our order would be delivered to our home within 2 hours. Another lie. Then I found an email from ProSource, which had been sent an hour AFTER our floors were supposed to have left their warehouse, stating that our flooring was in and ready for pickup. Yep, that's right. Our floors had NEVER been picked up by their courier. So my husband called and said he'd pick up the flooring, because we sure as heck don't trust them to deliver, but he asked the so-called customer service guy to physically check that our flooring was there. The ProSource guy named Bryan actually asked my husband, "Oh, you wanna go there?" Uh, yeah, we're going there, because ProSource has done nothing but lie to us from the moment they took our money. In fact, the only thing they've done with any semblance of efficiency is take our money--and then they were ugly to us for calling them on their multiple failures. To say that I'm furious is putting it mildly. To the potential customer, RUN, don't walk, away from ProSource. I will warn all my friends about this company.

Apr 22, 2018
Neil took the time to help us find the right product. He was very knowledgeable and patient. Excellent work.

May 15, 2018
Cool ppl.. Good service

Nov 9, 2017
My experience with Pro Source was horrible. All they want to do is sell you something. Once the sale is complete, they don't follow up to help you actually get your product. Then, BEWARE! They never tell you that if you return anything they will charge you 25%!!!!! of the amount you paid for a "restocking fee". SURPRISE! Then - I never got the credit applied to my credit card so I had to call to get that done. I would wholeheartedly suggest you shop elsewhere or be prepared to have to stay on top of them daily to get any service out of them.

Dec 7, 2017
Nice place. Big Showroom. Friendly staff willing to help you

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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The Science of H2O: Why Water Matters in Whisky Production

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Wed:8 am - 5 pm
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