All Floors & More

Good display of flooring products and very helpful and knowledgeable manager. Good price!

Great, cheap floors!....

i can't say enough about All Floors and More in Conroe. They are the only ones I call when I need something done. I just finished having them lay wood look tile in all my living areas and it is gorgeous. I have had them tile and remodel two baths and a half bath. If you want fast, efficient and friendly call them. Tracy and Carlton are the most honest people I have dealt with and I don't question the quote. Being they are both men they are very helpful with ideas also. Just love them and hope I never run out of stuff for them to do!

I met with Tracy and picked out some tile for our upstairs master bedroom and adjoining hallway. He understood that we were putting the home on the market and felt like ripping out the old carpet would increase the re-sale value of our home. A deposit was paid and a contract was signed. Tracy and this particular store were strongly recommended by my step-daughter and son in law after several jobs performed at their new house. A few days later, a gentleman arrived to take measurements. Afterwards, Tracy called and set up an install date and explained what had to be done ahead of time. Those task were quite reasonable. Actually, the install crew did most of the heavy lifting and moving of my bedroom furniture in order to perform the install. However, there was a snag. The day before install, Tracy called and informed me that he had underestimated the quote on our contract. He had failed to note that the bedroom and hallway were upstairs, as written on the initial measurements. Due to that, Hardie backer would have to be put down as well, before the tile could be laid. This increased the price considerably. I was not happy at all, but since my home was going on the market in less than a week, my options were limited. The installation crew (2 younger Hispanic males) arrived around lunch time and immediately went to work. As mentioned earlier, the install crew moved the majority of the furniture out of the way, saving my back...thanks! It was obvious the install was going to take much longer than anticipated due to the adding of the Hardie backer. The installers worked until around 7 pm and left. The wife and I had to sleep in our respective guest rooms. The next day, the install crew arrived around 11 or 12 once again, mentioning a work truck that refused to start. The install crew worked pretty much continuously until around midnight to finish. Very polite young men, who did a good job and worked pretty hard too. A finisher (installer who re-stretches the carpet where necessary) arrived the next day. He was very polite and professional as well. Don't let appearances fool you... After everything was done, I received a phone call from the owner. He had heard I was unhappy about the additional charge, almost 1/3 of the original cost. He agreed to deduct the cost of the Hardie backer, which added up to more than $200! Eventually, I met Tracy back at the office and paid him the balance. He apologized for the mix-up concerning the Hardie backer. Overall, I was pleased with the install...the floors look great!

My experience was almost identical to Deb's. Tracy was great, considering the incompetent owner he is having to work for. The installers did a fantastic job, once it was finally complete. Same thing though, paid a deposit well in advance, materials were late, crews showing up at 4 or 5 in the afternoon. My bathroom was out of commission for almost 2 weeks. The owner is a joke. He blamed it on him hurting his back, got in to a ridiculous argument with me (the customer) over the many excuses as to why the job wasn't going well. I think the owner is just an immature 30something and has no clue how to run a business. Because of Tracy and the nice work the crew did, I might use them again if it's a room I can do without for a few weeks. The price is good but it was a pretty lousy experience.