Annandale Floor Finishers

Stay away if your looking for a quality finish that last for more than a year. When Vance's team first finished in 2015, we were as happy with the results as the other reviewers indicated here. Within a year, however, that began to change. As with any finish, it will slightly darken/yellow with time. Ours did, but as it darkened one could see areas where there was either over-sanding, uneven application of the finish, or even places where it was obvious only one coat had been applied - not just in corners or near walls but in a couple key patches of several square feet in some of the most obvious areas in the house. We started a text dialogue (apparently he doesn't answer his phone from customers with problems) with Vance and after some weeks he came by the house to inspect. He agreed with our observations and told us he would have a team come over to redo the patches. However, he noted that this would result in obvious shade differences between the areas fixed and areas not fixed. He said he'd have to charge us $400 to enlarge the area to be fixed so that it would blend together better. We weren't excited to spend more money on something that should have been done right the first time, but we mostly just wanted our home to look good so we agreed. After a couple weeks of no follow-up, we started a new exchange with Vance who told us his team was swamped with other projects and he would soon get back to us as soon as his team's calendar had an opening. After a couple months of no response from Vance, we contacted him again, he now told us that a serious family medical problem was keeping him from focusing on business obligations. We completely emphasized and said the repair work could wait. After a couple months, and noticing new reviews of his work, we texted him again and told us his family medical situation was still bad and he could not get back to us for a couple more months. After a couple more months, we contacted him again 2 years after the initial work and a year after Vance agreed to fix the problem. Throughout 2017, we contacted him on occasion but not getting much if any response. We've given up. Through the years, we have remodeled about a dozen houses and condos as either our own residence, rental properties or just to flip. On a couple of these, we refinished the floors ourselves but most had professional refinishing, we know what is good work and what isn't. If you want to move a property pretty quickly, AND you don't care what the next person gets in the bargain, you could go with cheap and quick Annandale Floors. If its your own home and you plan to live in it for a while, or you want to have a good reputation with who you sell the property to, I would suggest looking elsewhere.

I had wood floors throughout my house refinished before moving and renting the house out. From estimate to finish, this company was great and the floors look beautiful. I especially appreciated the floor tech working with my busy schedule to lay down the layers of poly.

Vance and his cred are professional and reliable. We use them all the time.

I recommend Vance and his team at Annandale floors without reservation. They did a fantastic job, kept the work area very clean or kept me in the loop during the whole phase of the job. I hired Annandale Floors to refinish and stain existing oak floors and install new oak floors where there was tile. They did a wonderful job blending 40 year old wood with new wood. The carpentry was excellent and the finished job was perfect. Vance's price was very competetive, not the cheapest, but you get what you pay for. You will not be disappointed with their work and I highly recommend them.

Outstanding customer service and excellent, high quality work. Great company to work with; so accommodating to our needs and schedule ...as I know they have been with others. Highly recommend!