Clawes Carpets

Very good professional attention, good prices and quality products

Outstanding service

Clawes Carpet, and in particular Bobby Clawes is the best. I really liked the job they did and would 100% recommend them to anyone getting carpets. Saying that alone does not do them justice, so I'll recap my entire experience with them in hopes it helps convince you. I'm not getting paid by them and don't work for them, I'm just a really happy customer. Ok so earlier this month, I was on the market for carpets, and their prices were reasonable and they were really close to the house. Reviews were pretty good so I figured why not, let's go with them. Bobby Clawes (of Clawes carpet, it's a family owned business) came out and measured everything, gave me a bunch of quotes and took the time to show and explain to me the differences between all the different carpets. This was pretty awesome, I never think about carpets, so it's nice to get a quick tutorial on it. I went with Coastal. (Really pretty, I recommend it). They (random people from Clawes I never met) came two weeks later for the install, which took about 3 hours and after they left, I noticed huge gaps between the baseboard (the wall) and the carpet! "Oh no" I thought. I sent over a bunch of pictures and they said that Bobby would come back in a few days and we could walk through the house and figure out what to do. Fast forward two days, and Bobby came back. We went to the rooms with the gaps and he pulled back the carpet to reveal huge holes underneath the flooring. Essentially, the builders for whatever reason left huge holes between the wall and flooring. Maybe its a fire code issue? Who knows? Either way, this was the cause of the gaps. The fix for this is easy though as Bobby pointed out. We just to add extra layers of carpet where it joins the wall. This would essentially eliminate the gaps. He did so and TADA, fixed! He said that this was a common problem for all of the houses on my row. What impressed me the most was their persistence to make sure I was happy. I've heard horror stories of companies that do installs and then the customer isn't happy for one reason or another. Then they get stuck in a certain type of hell trying to contact customer support, or trying to get people back out to their house to fix it. Just google or search yelp for carpet reviews and you'll find a ton, I gaurantee you. This is where I feel Clawes stands heads and shoulders above the rest. Sure the initial install had some problems, but I loved the way they worked with me to make sure that it's absolutely perfect -> to my standards. And if I had any future problems, he said he'd come back out and help again. So what I'm saying is if you need carpet, call Clawes. They are just a bunch of awesome hard working people that know and love carpet. 10/10

Replaced all carpets in the house. Project was completed on time and with a fair budget. Great company to work.