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Lowe's Home Improvement

Lowe's Home Improvement

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3.2 Google Review
13856 Metrotech Dr, Chantilly, Virginia, 20151, United States
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Refresh Reviews 3.2


May 30, 2018
First my wife and I had terrible experience from one of the associates; who completely under estimated us as well as ignored us in the store. The issue was brought to the notice of Store Manager Craig and he personally went 'above and beyond' at the spot and took care of us very professionally to our satisfaction. It's unfair if I do not mention Shana, JJ and Sandra. All these associates were involved and they gave us excellent service to keep us as Lowe's valuable customers. Again thanks to Craig, Shana, JJ and Sandra.

May 30, 2018
this place is full of rude nasty employees that look.down when they see customers to avoid working and managers dont do anything. this man named Bob at bathroom section looked at me like j was bothering him when i asked a question and does not have basic maners or education to greet cuatomer. will stop spending my money there

Apr 14, 2018
Normally I'm a huge fan of Lowe's. Today however we had a terrible experience customer service-wise. We placed an online order for a shed and a piece of lumber. We got the notification that it was ready for puck up and showed up to pick up our order about an hour afterwards. We got there and hadto wait in line for about 20 minutes, only to find that our order had not been put together in one place but we had to go around the store and pick it up ourselves. The whole prices took over an hour. It probably would've been much quicker just to purchase in store.

Mar 3, 2018
This is the best Big Box store with a garden center. I've never been disappointed with the her customer service nor have I ever been disappointed with the quality of their products.

Feb 25, 2018
Had a ok selection. Wanted cedar but didn't have it. Also help was pretty spread out. otherwise good store

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm Today

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