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Floor Decorators Carpet One Floor & Home

Floor Decorators Carpet One Floor & Home

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4.5 Google Review
4535 Auto Center Way, Bremerton, Washington, 98312, United States
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Refresh Reviews 4.5


Mar 22, 2018
You can buy carpet at many stores from kids in aprons who know it goes on the floor or you can call Michelle, the carpet goddess! From about 1000 miles away, as nothing more than a stressed voice in flooring meltdown, she found the flooring we wanted and got it across the country in about a week. The kid in the apron was trying to reach the carpet company to see if it's available but Michelle has it installed already, when I called the apron they said the carpet was sold out.... Good thing I wasn't moving across country, oh wait, Michelle came through. A super hero who cares about her customers. Thats why she's a carpet goddess. Customer service is alive and well at Floor Decorators and every once in a while a miracle occurs and the unobtainable becomes a reality.

Feb 26, 2018
The decorator, Beth, and sales person were very friendly and helpful in choosing flooring and wall tile for our bathroom remodel. The store offers many beautiful choices and styles. We're very happy we stopped in.

Jun 29, 2017
Very helpful and friendly staff. Brian was very knowledgeable and informative when it came to products. He spent a lot of time explaining the variety of flooring I was looking for and helped me make a decision that I felt very good about. They have great customer service!

Mar 15, 2015
We found this store by chance, we are new to the area. Travelled into store a couple times, brought home samples. We picked one out got a quote then changed our mind, went with a different look. My husband got a quote over the phone, ordered the carpet and paid by credit card.He was told we would get invoice in the mail. They installed in January, the carpet looks great, installer was great. Everything went smoothly, but we still don't have a invoice. My husband has called several times, sent numerous emails, and has left messages with people in the store. February he was told bookkeeper is out till March will send us one then. We need a invoice with name of carpet, color, amount per yard, etc. We should have never went along with the installation without a invoice, that was our trusting nature. Now here we sit middle of March nothing, my husband is sick of calling them. Oh someone sent over something on a iphone, couldn't even make out what that was????

Mar 9, 2018

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm Open Today
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm
Sat:9 am - 5:30 pm

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