Meyer Floors

Very professional and helpful installation team, great experience from the selection process to the final install

I just called Meyer Floors and the guy that talked to me said we are not interested in doing business with you literally the worst service you can ever deal with I mentioned that i'm leaving the country and he mocked me for that thinking I'm going to be deported or whatever but I'm not. i wish the company deals with that person because he is destroying the business and wasn't answering my questions clearly he wasn't trained well I don't recommend this to anyone at all very disrespectful and impolite

I didn't hate anything. However I greatly dislike the way they handle their business when a problem arises. No one knows their business and the boss is uninformed about what the workers are doing.

I have been a customer of Meyer flooring for over thirty years. Recently I had them do a bid for redo of large kitchen floor. I called the salesperson and asked a few questions- he told me I probably would be happy elsewhere. I sent an email to management and there was no reply. I was shocked. My interpretation of this treatment is that they are no longer service orientated. There are several flooring companys cheaper than Meyer who also provide no service . I would rather pay a little extra and get service.

DO NOT PURCHASE ANYTHING FROM MEYER FLOOR COVERING!!! THEIR PRICES ARE MORE THAN OTHERS, THEY'RE NOT COURTEOUS AND TRIED TO KEEP MY MONEY AFTER THEY CANCELED MY ORDER FOR UNKNOWN REASONS. I would give them minus 5 stars if I was allowed. Their managers, specifically Alex & Harlin (I think that's his name), were extremely rude. Fortunately, I ordered through the kiosk at Costco. After I placed my order for blinds, one of the people from Meyer, I think it was Harlin, called me about a week later and told me they had cancelled my order, (he refused to tell me why it was cancelled), and then never refunded my money. They knew I had called Costco when I had other problems with them as well. I think they were retaliating after I complained to Costco. Then, I had to go back to Costco almost 2 months later to get me refund. The blinds sales person that came to my home and did the measuring, has quit Meyer, ... so I have been told from another blinds dealer from Costco. (Haven't confirmed that yet, though) When I called to talk to the owner or senior manager and what their name was about the problems I encountered with Meyer, I was given to "Alex" and told he was in Sales, not a manager or an owner. When Alex got on the phone, he said he was the owner and demanded who I was and what I wanted. I told him I wanted to first confirm I was talking to the owner or was he just a Sales rep. He then just hung up on me. This company should not be one of Costco's kiosk companies. Service and care for the customer is not their goal. Also, they are more expensive for the exact same blinds that I ordered from another kiosk company at Costco. I saved about $600, about 20%, by using the other kiosk company from Costco rather then using Meyer. DO NOT BE FOOLED BY MEYER FLOOR COVERING OTHER STAR RATINGS. THIS COMPANY IS BAD NEWS. DO NOT DO BUSINESS WITH THIS COMPANY, YOU WILL THANK ME.