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Cedar Country Lumber

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4.5 Google Review

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Burlington, Washington, 98233, United States

(360) 757-6343 www.cedarcountrylumber.com

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Refresh Reviews 4.5

Mark Mosher

Apr 17, 2018

Very rude sales person (Michele). I emailed a list of material that I wanted to purchase (12 line items) on a Thursday. I followed up with a phone call the next day to confirm my email was received. The woman that I spoke to said that she would get to it when she can, and the there was a long list in front of me.. I asked when I could expect a price, she said that I would have it the following Monday. Monday came and went without any pricing. I followed up again on Thursday with Michele, and she seemed irritated that I called, and told me that she was still to busy to give me a price, and suggested that I go elsewhere. I asked to speak to the manager. She reported that she was the manager. I asked to speak to the owner, and she told me that she wouldn't let me. She then said that the owner was standing there next to her, she asked if he wanted to speak to me, and the answer was no. It seems contradictory that all of the reviews for the company are very positive, however, mine was not. I have taken Michele's advice and am looking elsewhere. As an owner of a business with hundreds of employees, I would say that if one of my employees ever treated a potential customer as she did, they would no longer have a job. I would suggest that Michele take some classes on customer service, or otherwise find a job where she doesn't have to be bothered by someone wanting to buy something from her. Ridiculous!

Venece Lyman

Mar 17, 2017

Stumbled upon CCL's blog post "Western Red Cedar Raised Garden Beds" when planning our garden and it was exactly what I was looking for. Was nervous about ordering lumber sight unseen but so glad I did. Spoke to Michelle end of day to order the lumber and she managed to get it on a truck the next morning that was en route to our area. Brutus arrived with the 2" x 12" planks faster than expected. The cedar planks are extremely sturdy and perfect for making our raised beds. Customer service was top notch. Good people and good prices. Will be ordering from them again for future projects.

Kymber Self

Nov 16, 2016

Customer service is over the top! CCL helped us with their knowledge in selecting the best type of wood for our project, it was speedy delivered and wrapped to protect from any weather. CCL has specialty wood from our area that you can't find at other places!

Patti Stormont

Nov 16, 2016

Needed to match some older clear cedar for a remodel. Beautiful wood. This company has pride in their product and customer service!

Lancey Bradley

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

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Opening Hours

Mon:7:30 am - 5 pm Today

Tue:7:30 am - 5 pm

Wed:7:30 am - 5 pm

Thu:7:30 am - 5 pm

Fri:7:30 am - 5 pm