First Finishers LLC

I hired First Finishers via Lowe's to complete a kitchen and bathroom remodel in Feb of 2017. They ended up taking care of some major rot damage for us as well that was found throughout the process. There are pros and cons with every contracting team and this is what I can let you know: Pros: Kai is excellent at communicating with you throughout the project and does his best to keep on a timely schedule. They were definitely fair priced in my opinion after receiving several bids. I was very happy with his tilers and electricians. Really everyone I came across with was enjoyable to work with. They would be willing to come by on weekends or stay late to stay on schedule. Overall I was very happy with how my kitchen and master bathroom turned out. Due to all the rot we found we also sought legal action against the previous owner of our home and Kai was more than willing to do whatever we needed to help us for that. Cons: I did read another review about them needing improvement on finish work and I would have to agree. Everything was really good in my opinion except for touch ups on paint and interior trim work. I found trim to have dents or scratches and touch up paint that just looked pretty bad. Basically when the lights are on you can see every little spot because instead of covering the one nail hole there would be patches of whatever wax/filler was used. Of course this stuff was shinier than the actual trim so it's pretty noticeable. HOWEVER, when Kai became aware of these concerns (months later) he was more than willing to send someone out for more touch up, but by that point I was doing it myself because I accepted I just wouldn't be happy with the result otherwise. The crew also didn't clean up that great where cabinets were installed. Dust isn't an issue, but when drawers and doors are installed on the cabinets I would think it be nice if the chunks of wood could have been vacuumed up before they became hard to reach. Also some miscommunications occurred with his employees about what we wanted, but those were taken care of as well. Despite the cons I still give them a 5 star rating because if they made mistakes they were more than willing to rectify them which I find very respectable. I only list the cons so that future clients know to stay on top of those things. Kai is more than willing to make sure the customer is satisfied. Thank you First Finishers!

First Finishers just completed a five week job at my house that included a complete master bathroom remodel, significant kitchen upgrade work, and new floors throughout the home (on both floors and stairs). Also, lots of fussy tile work, some electrical odd and ends...a hodge podge of different things. This meant plumbers, painters, cabinet guys, electricians, etc...all kinds of people coming out to my house. First off, this place looks gorgeous. They did a really good, quality job on all the work. They know what they're doing. Their guys are polite, professional, would stay late to get things done and did their best to leave my house as tidy as possible before leaving for the night. I initially felt a little odd having so many strange people in my house for so many weeks without being here all day to keep an eye on things, but quickly got over that - everyone was so pleasant and professional to work with. We got other bids, and couldn't beat First Finishers for the price compared to the other two we spoke with. Given the extent and multiple types of work to be done, we were very pleasantly surprised to come in a few hundred dollars shy of the bid. There were some hiccups - frustrating, but given all the little odds and ends that needed to be done that is to be expected. I give two big thumbs up to Kai and his crew for rectifying each and every little thing that came up, usually within the same day or the very next day. Can't ask for much more than that. I saw another review on here about not painting trim nicely - I will say that my trim was very well touched up and those painting guys were as methodical as anyone could want. They were very intent on making sure every line and coating was perfect, and spent a ton of time to make that happen. I would hire them again without a second thought.

Our experience with First Finishers and an associate, Roofing Pros has been the best imaginable. Sure there are the unexpected challenges along the way, but these are to be expected in a remodel and all were met and resolved to our satisfaction. The 4 projects have been: 1) Roofing and resolving original design problems, 2) Replace the front sidewalk and porch steps and kitchen counters and back splash, 3) Remove and replace back deck with fancy concrete patios and covered deck and 4) Remove and replace shower and upstairs flooring. Each project has produced results that are eye catching. We, with First Finishers help, have made our home a much more enjoyable place to live. Thanks to Kai and the First Finishers workers along with John from the Show Room for their artistic eye and focus on detail. Bruce and Dana

Best Service & Quality Installation!! I hired First Finishers to dry out my house after I had a leak. They removed all of the old damaged flooring and trim and brought equipment in to dry everything out. The crew was very professional, clean and efficient. I was overwhelmed in the beginning, but after the first day dealing with them I was able to relax. They did an amazing job on the floor installation as well as the trim. You can tell that these guys care. Thank you Kai for being so helpful

I have worked with First Finishers several times over the years. I have always had a great experience with Tim the owner. It is refreshing in this day and age to have a company that cares about their customers. Integrity is a lost quality these days. First Finishers has integrity.