Durable Wood Floors - Flooring - Brookfield, WI - VerView
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Durable Wood Floors

Durable Wood Floors

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4.9 Google Review
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200 S Executive Dr #Suite 101, Brookfield, Wisconsin, 53005, United States
(414) 750-0071 www.durablewoodfloors.com
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Refresh Reviews 4.9
Mar 7, 2018
From start to finish we had a great experience with Durable Wood Floors. The initial online estimate process on their website was quick and efficient. From our first contact with Mary, she was responsive to our questions and made scheduling a breeze. The first day of work, Kyle, Pat and Alex showed up on time and ready to work. Throughout the process they kept us updated on the timeline and cleaned up at the end of the day. They were professional and a wealth of information on the process. They allowed us time to evaluate and decide on stain color and provided some appreciated input based on their experience. One of the most important things I noticed, was they all seem to take true pride in their work. You can tell in the finished product they are true craftsman who enjoy what they do. During the process, any issues that came up, which with any project like this would be expected, were handed quickly and professionally. Finally, the floors look brand new and give the house a whole new character. Overall our experience with Durable Wood Floors was fantastic. We would use them in the future without question!
Mar 18, 2018
We were very satisfied with the work performed. The young man who performed the service (Paul) was prompt and very attentive to our questions and concerns. Our floors are like new. Everything was cleaned up after the job was completed. Mary, the person who was our office contact was also a very good listener and reassuring with our initial questions. the topper was that Austin (owner) actually came after the job was done to make sure everything was to our satisfaction. This company is concerned with quality and integrity. It was a pleasure doing business with them.
Jan 7, 2018
My Husband and I are very satisfied with the work that Austin and his team did on our floors. They turned out beautiful and actually better than the original finish we had when we built the house. He and his team were friendly and very hard workers. I would also like to thank Mary in the office for her efforts in coordinating and keeping us updated on the project! I would not hesitate to recommend them.
Nov 12, 2017
These guys were great. Starting when I first contacted them, Austin was quick to respond, knowledgeable, gave the best quote compared to 3 other companies in the area and was able to schedule my job in a few weeks. They showed up as planned and were willing to take off some extra tack strips that I still had on the floors. They were hardworking, nice and professional. Most importantly, the floors turned out better than I imagined. I'm going to have them come back for another project and would highly recommend Durable Wood Floors.
Sep 12, 2017
When we closed on our new home, the floors were in terrible condition and it was not a small job to take on (~2,700 square feet). We knew we had to find a professional to take care of the job but we wanted to find someone who was affordable, good at communicating, and quick. After comparing numerous companies, Durable Wood Floors came in with the best quote and Austin seemed very friendly and knowledgeable. He was extremely prompt to answer ALL the questions I had along the way, and did a great job of explaining the process from start to finish. Every day, he checked in to let us know where they were currently at in the process and let us know what they would be doing the following day. The communication aspect of this company is AMAZING! The team working on our house were incredibly hard working and paid attention to even the smallest detail. They were quick, but their work did not seem like it was a "rush job". Austin even went so far as to give us recommendations on other reputable companies to use for the remodel projects in the home we bought. Now that the project is complete, I can say without a doubt that we made the right choice going with Austin and his team. Our floors are wonderful, there are no flaws, and they did a great job of patching the damaged areas so that you couldn't tell they were even fixed in the first place. I would 110% recommend this company to anyone who needs their floors redone. Austin goes above and beyond to make sure you are aware of all costs, informed of the process, and pleased with the finished project.

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