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CS4 Flooring & Design

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4.6 Google Review

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2310 Daniels St, Madison, Wisconsin, 53718, United States

(608) 221-5500 www.cs4flooring.com

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Nicole Spicer

Jul 26, 2018

I am doing a bathroom remodel and went to this location to find a tile. I was kindly greeted and helped with picking a tile. However, when I asked how much each of them were per square foot, she said “I’m not sure”. She found a book to look it up but said she still wasn’t sure if it was right and that she would ask someone later on. I never heard from her. After taking home the samples, I came back ready to order. I was greeted by a different girl. She was unable to tell me any information about price or give me a quote, and was also unable to place my order. She told me that the girl I worked with earlier had to do all that but that she was out for a bit. Okay, so I told her to call me. Never heard from her so I called at the end of the day. She told me she wouldn’t be able to get me the quote or place the order until late the following day. WHAT? How long does it take to write up a quick quote on a 90sq foot bathroom? I want to get my tile ordered. Okay, fine. So here I am, it’s 9pm the following day and I never heard back from her. I’m not a big job, but I am a customer and I still matter. Needless to say, I ordered my tile from a different local competitor who got me a quote and placed my order in less than 10 minutes.

Judy Fowler

Aug 1, 2018

I love the tile but cannot recommend this merchant. CS4's sales representative came to my house, measured, and calculated the amount for me to buy. After installation, with 2 unopened boxes (cost over $260) left over, I was told these are not returnable. This is quite a scam: padding the estimate and sticking the customer with useless product.

Sue Canfield

Apr 28, 2018

Wish we could post a good review but our experience was terrible and we can't recommend. Think twice before working with CS4 Flooring & Design. The tile work they did on our bathroom remodel project is substandard. Tile layout problems, poor tile cuts, poor project oversight, poor communication, etc. When the problems arose and we communicated, CS4 took a "too bad" attitude.

Ashley Meyer

Jul 20, 2017

In additional to amazing products and professional installation, they offer free design consultation (from experienced design professionals). You can totally count on them to help you pick the best products for your space, and at an affordable price!

J Bartz

Jul 7, 2016

Absolutely thrilled with my engineered hardwood and tile! The installers were perfectionists and I've had so many compliments. Lee is such a professional with years of experience! Lee has done all the flooring in three homes I've owned. He's the only one I trust for such an important part of my home!

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