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Amazon Hardwood Center - Head Office - Markham

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3.0 Google Review

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599 Denison St, Markham, Ontario, L3R 1B8, Canada

(905) 940-2900 www.amazonhardwood.ca/markham-flooring-store

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Bijan sirat

Jan 3, 2019

Great selection and amazing prices. We went to many hardwood stores in markham, these guys had the most selection of Canadian hardwood and their prices were very good. We got installation by their recommended contractors and that was also a great experience.

Chris

Jan 26, 2019

The salesmen Mohammed steered me towards the Amazon house brand hardwood which is supposed to be "made in Canada" but instead is clearly cheap Chinese wood that is "packaged in Canada." My installer has 30 years of experience and his other jobs have been immaculate. While he was installing the floor he made a comment about how soft it felt, like it was going to break. The wood scratches incredibly easily and after six months the wood is starting to split and has chips everywhere. Five thousand later in product and 1600 for install, I'm really surprised that the salesmen steered me towards this cheap product, clearly he had a higher margin plan in mind instead of helping me make a solid decision. Please do not trust this salesmen or company in the future. Do yourself a favour and go to a big box brand.

Sunny Li

Aug 24, 2018

Never go this company! I ordered hard wood from them, them deliever the wrong type but same colour size to me, then almost complete construction I found it different, after I visited them for this issue, A guy visited our house and took look, then he said his company have zero responsibility for this issue! Even attitude is very bad and rough, only thing we can do is just sue them! Don’t make the same mistake like me again!

Will Kepong

Aug 9, 2018

Bad Experience. Stay away and look for better company We did our hardwood couple of weeks ago (We got it from Markham location). Workmanship was poor. There were a lot of small scratches but worst of all big scratches (few 6" long) on the hardwood. The contractor even tried to accused us of causing the scratches. There were 6 obvious nail holes and several cracks on my staircase, there were gaps between balusters and steps on the oak stairs too. The contractor offered us a discount of $37 to accept those big scratches which we refused. We have to purchased an extra box of hardwood to replaced the big and obvious scratches caused by them and got yelled at. The contractor also pushed the hardwood dust into our vent!! We have a hard time cleaning the vents after they left ! Called Amazon several times, refused to accept responsibility saying they have never ever received any complaints.

Chenxi Li

Aug 24, 2018

This company messed up our order and shipped two very identical types of tiles when we only ordered one. The only difference between the two is that one is glossy however the color and wood is the same. The issue is that our contractor's had already installed the tiles as it is very hard to tell the difference and when calling the company manager they said that they had 0% responsibility even though the problem to begin with is that the company itself had sent the WRONG orders. Although we only ordered one type of wood they had sent 2 similar types and we only noticed after it had been installed. The manager came and checked and denied any responsibility although the business had delivered the wrong materials from the beginning. No compensation had been offered what so ever and we are planning to file a lawsuit. Do not associate yourself with this company with bad attitude, rude manners, and unfriendly workers who will not help and solve their own problems and issues that the company itself had caused.

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