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Alaska Countertops Inc

Alaska Countertops Inc

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3.3 Google Review
122 W 92nd Ave, Anchorage, Alaska, 99515, United States
(907) 561-9299 alaskacountertops.com
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Jan 10, 2018
Received a reasonable $1500 initial quote for an average size rental kitchen countertop from Vittoria, so I put 50% down for the job thinking they were honest and would get the job done in that price range. I was sadly mistaken when they came back with an outrageous final estimate of over $2500. Then when I disputed the $75 measuring charge with the credit card company a representative from AK Countertops whom I had never dealt with had the audacity to make several false claims in a letter defending their charges to the credit card company. I have never dealt with as dishonest an Alaskan (or any) company as this and definitely won't use them again. It's too bad I have to give them one star.

Dec 22, 2017
Countertops is a huge deal. This stuff costs a damn fortune and there isn't really much as far as turning back. After my wife shopped every option in the Valley we talked to these guys. As far as the sales process it was easy. I changed our countertops because we had custom concrete and they were old and ugly and hard to refinish. My wife wanted a new "farmhouse" sink so we were on the market. Meeting with the owner at the store he showed us some stone options. We went home and did some research and compared some samples and had tons of questions that they fielded really quick via email. We chose a stone, got a price immediately (like 15 minutes, every other shop took anywhere from a few days to over a week). Now the install, left them at my house to let themselves in and out with confidence (good people you can tell). So $6k (they have cheaper options) later you walk in to your kitchen and what can you expect leaving it to be installed unsupervised... well our custome countertops we had done with concrete... yeah..... they looked like garbage and I had no idea... ha. These guys changed our whole kitchen entry way with a new natural stone. They will be doing our bathrooms within the next year. Awesome service and end product. Good work isn't cheap and cheap work isn't good but this was GREAT work and a fair price!

Jul 26, 2017
Worst customer service I have ever received in Alaska. Called for a quote on a 3ft by 4ft counter top and received a outlandish quote. When I questioned the quote they hung up on me. I great service.

Jun 22, 2017
While the end result is beautiful, I did not have, as the TV commercial says, a "worry free" experience. In fact it was very frustrating. I believe it was partly because of my ignorance in not knowing all the aspects to replacing a counter-top and partly because of poor customer service. However Ron and Zac did a great job installing the countertop.

Dec 8, 2016
Fantastic quality and exceptional customer care. 5 stars!

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