Get to the top of the directory by claiming your business!

The Home Depot

Claim Business

4.0 Google Review

Direction Bookmark

9021 Southside Blvd, Jacksonville, Florida, 32256, United States

(904) 464-0046 www.homedepot.com/l/Southside/FL/Jacksonville/32256/226

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 4.0

Adam Austin

Sep 24, 2018

Staff was friendly. Had just about everything you expect from home Depot. I found the layout of the tools to be a bit confusing because they're not all in the same place. In fact the layout here is different than most other home Depot stores in town. I don't know how they came up with the idea but most tools are up front in one area. It took me a minute to realize some hand tools and stuff were off down another aisle. I'm sure there is some corporate scheme for the confusing layout, but did I mention it's confusing? Other than that minor gripe it's as good as any other home Depot.

Justin Estes

Aug 28, 2018

Home Depot used to have great service and knowledgeable staff. It seems as though they have become the now defunct Radio Shack. At least the prices are competitive, hence the two stars.

Robert G.

Sep 27, 2018

Staff is always friendly and helpful. I needed to pick up 20 bags of stones, they loaded on the carts and put in my truck for me. I am always able to get in and out quickly

Traci Sheffield

Oct 1, 2018

Terrible customer service. After speaking with two employees who referred me to the paint department because they were unsure of where the product I was looking for was, I waited at the paint department for over 15 minutes with other employees walking past me, one on his phone, the other looking right at me, continuing to just walk by like I was invisible. Finally, I went over to ask a lady I found if she could help me and VERY few people have spoken to me with more disrespect in my life than this woman. Condescending, couldn't let me finish a sentence without interrupting me, and not only talked down to me like a child but also acted like I was completely ridiculous for waiting and being ignored for over 15 minutes. Mind you, I was running an errand for my employer and didn't have time to waste. After explaining that all she offered was to scoff at me and say "okay well I can call someone if you calm down." Had I yelled? Raised my voice even slightly? No. I was obviously a little frustrated but did not express that towards her until being spoken to so rudely. They didn't have the product I was looking for, but when I left I called to let them know about my experience and the employee to answer sounded very unenthused to say the least, but what got me was when I asked to speak to a manager, he replied with an annoyed sounding "uhhhh, I guess I can go find one." Seriously? Who speaks to anybody like that? The lady I ended up speaking with that was the manager was very kind and apologized and said she would address the issue. So Shirley, thank you. You are the only reason this place even gets 1 star. As for the rest of their staffing, Home Depot either needs to do a mass firing and start over or offer a class to their associates on how to talk to people 'cause this ain't it.

Kay H

Apr 28, 2018

Kristin who works in the paint department was the kindest retail employee I have ever met. She was very patient when I asked about prices and even brought the paint to my basket while I was shopping. I had my son with me and she showed him how to use the scanner to look at paint colors even though she really didn't have to talk to a toddler being at work and all, she was amazing and very friendly! We loved her so much in fact that we decided we will only come to this home Depot from now on for the customer service. They also have a much bigger and livelier selection of flowers and plants here.

INDUSTRY BLOGS

Buying Beachfront Property in Costa Rica

Buying beachfront property in Costa Rica is often seen as the ultimate lifestyle investment—but it is also a strategic financial move for those looking to diversify internationally...

Kindred Consulting C.R.

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Safe Real Estate Investments in Costa Rica for Foreigners

Safety is one of the most critical considerations for international real estate investors—and Costa Rica consistently ranks among the safest and most transparent markets in Latin...

Kindred Consulting C.R.

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:6 am - 10 pm

Tue:6 am - 10 pm Open Today

Wed:6 am - 10 pm

Thu:6 am - 10 pm

Fri:6 am - 10 pm

Sat:6 am - 10 pm