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The Home Depot

The Home Depot

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3.5 Google Review
579 Gateway Dr, Brooklyn, New York, 11239, United States
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Google Reviews

Refresh Reviews 3.5


Oct 26, 2018
Under no circumstances should you buy appliances in this store. My wife and I ordered a top of the line GE Profile induction range (around $2400). David, a very nice sales person added installation fee for $109. On the day that the range was delivered, the delivery company Home Delivery of America brought the range in and plugged it to the wall. I thought that was a bit much for $109 asked the delivery guys and they told us that delivery and setup is part of their service. So what did we pay $109 for? "I don't know, that's for gas stove that has to be connected to a gas line, etc. Electric stove just get plugged in there is no setup." So my wife called the store and after hours of getting a run around, was told by the manager (Wendel) that we have to come to the store to get the credit. What? He absolutely refused to credit the $109 for which we receive no service. Horrible manager, he insisted on making a customer unhappy for $109 charge which he did no work for. Home Depot should fire this manager.

Oct 3, 2018
Love the Gateway Home Depot. Not sure what maybe happening with staffing now, but my experience today was less than customer friendly. My dad and I asked for assistance to find a pipe for the sink and the staff said dismissively they don't carry it. Instinctively, I picked up a similar pipe, slightly bigger and showed him that they do carry it, and his nonchalant response was well, we don't carry the smaller size🤔 and yet they have the extension piece for the elbow. Now, all this happened as they were trying to block off the area for restocking, which I suspect was one of the reason that staff failed to provide better customer services. It also sounds like more training needs to happen.

Oct 14, 2018
I Love the new self check out counters..Don't have to stand on line FOR EVER! great move!!

Oct 8, 2018
Love this Home Depot. Always shop here. They have a lot of stuff lol. Store is getting updated technology which is great.

Aug 2, 2018
I was there for a lightbulb. Didn't realize you could find builds for anything you can think of. The planter were healthy and beautiful, so I got some. Lines are crazy on the weekends but self check out goes quickly

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Opening Hours

Mon:6 am - 10 pm Open Today
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:6 am - 10 pm