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The Home Depot

The Home Depot

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3.8 Google Review
21530 TX-249, Houston, Texas, 77070, United States
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Refresh Reviews 3.8


Nov 8, 2018
Customer service sucks. Not anyone willing to help out at all. Most, if not all, of their employees, are just there to get a check. Only reason I go to any of their stores is out of sheer necessity or convenience.

Oct 29, 2018
They seem to know what items I need, no matter what the project is to be tackled. And those items are readily available at this location. Never have I left dissatisfied.

Jul 13, 2018
The staff at this location were very attentive and helpful from the moment I walked into the store! I was with another female, so I’m uncertain whether males receive the same treatment or if the staff assumes they are more adept to such endeavors necessitated by a trip to Home Depot. Nevertheless, the young woman and older gentleman who assisted us in purchasing our water heater took their time to explain things to us and we left happy.

Nov 6, 2018
I like their variety and prices. I save a lot buying the AC filters there instead of at the grocery store. Great items for small (and large) repairs as well as for all kinds of home improvements, tools, gardening, etc.

Aug 30, 2018
Some staff members are helpful and some are just rude and don’t care...I was looking for self adhesive vinyl tiles, I walked up to a lady and she pointed where “all of the vinyl self adhesive tiles would be” because “everything is out on the shelves right there” 😑😒 I responded with “oh I just came from there and I didn’t see ANY self adhesive tiles” she continues with “well that’s where they’ll be”. I thought to myself, well I guess they just don’t have any. I finally try one more time and ask a different person who (was actually nice) then takes me over to where they are which was not on the aisle she stated they were and were instead on an endcap. The customer service at every Home Depot I’ve been to is hit or miss, I feel like I always have to do a judge of character before I ask anyone for help...so ridiculous

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Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
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