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The Home Depot

The Home Depot

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4.0 Google Review
8400 Westheimer Rd, Houston, Texas, 77063, United States
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Jul 7, 2018
We were very grateful for the knowledge and help that Terry provided to us yesterday evening. He was the only employee in the store who knew how to operate the pipe cutter and even though he worked in hardware, he was eager to come assist. He also offered to train two other associates while he worked on our project for us. He is most definitely one of the most knowledgeable Home Depot employees we have ever met. Please extend our appreciation to him!

Sep 3, 2018
One of the managers his name is Joe great guy I'm glad he's there because outside of him the staff can barely tell you where a department is little loan what products are in it or be knowledgeable about them a trip that should have taken me half hour at most had someone known what it was I was looking for and where to find it wound up being nearly 2 hours luckily I found Joe and he was able to help me immediately products and pricing I find to be excellent but they do need to work on educating their staff

Sep 4, 2018
5 star for the cashier Tonia because she is so nice and help me alot ..i liked her

May 29, 2018
Horrible customer service. Hardware department un educated. A staff member had attitude. Unwilling to cooperate with customer. Had been in construction for 13 years. Worst experience at hardware store ever. Corporate needs to get involved in customer service at location. Will never purchase anything from home depot ever again. Education of team members is a priority. A positive attitude should be a priority when dealing with customers. Education and knowledge of product should be enforced.

Aug 28, 2018
Nice store but poorly managed. Make sure you know exactly what you need to purchase and require no human assistance.

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