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BANFF AUTO SERVICES

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435 Banff Ave, Banff, Alberta, T1L 1A8, Canada

(403) 760-8211 www.banffautos.com

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Kayla Daciw

Mar 1, 2018

Tim’s prices are ridiculous and he is extremely rude! He quoted me at $790 for a new alternator called a few other places ended up getting it fixed for $430... when I told him I was going through someone else he got extremely angry. Recommend never coming here.

Antuan S

Apr 10, 2018

Don’t go there. He told me it takes him 1.5h to take out the inner door and put it back in again. After seeing a guy on youtube doing the same thing in 7 minutes I decided to put back the inner door myself, it’s about 5 screws so everyone can do it themselves. I told him to leave it just as it is and I put it back myself. He called me two hours later, had already put back the door himself and charged me another 45 minutes for that. He will try to get your money and lets you look like a fool.

Liron Saul

Nov 6, 2017

Me and my boyfriend did a road trip in Alberta, and our car broke down. We towed the car to Banff auto services. The owner, Tim, had the car fixed in a couple of hours, the next morning. We were pretty happy, dispite the costly price. After 5 days, the same problem happened again. We towed the car back to Tim's place knowing that he's familiar with the problem. When we arrived, Tim said that he is very busy and that he'll be able to look at the car in a week. We extended our stay in Banff and waited for Tim's answer. After a week, he told us that the work will cost at least 1000 dollers and he doesn't know how long it could take. We ask for a littel help with the price and timing, because every waiting day means more money we spend for a place to stay. Tim wasn't willing to help us, and he made us wait 3 more days until we could towe the car to another place. Basiclly, we waited more than a week for Tim to say that he doesn't want to fix the problem. We were very disappointed and frustrated with the time and money we wasted.

Glen Hoddle

Nov 14, 2016

First visit was fine, other than the bill being slightly higher than I expected for the job done. (Didn't have a choice as the car was dead). Second time I used them I wasn't filled with confidence. Carried out basic service but failed to diagnose a suspension issue. Had to go back again and wait around for a few hours while Tim (the owner) inspected and eventually found what the issue was. Slightly annoying as I was pretty clear on the vehicles symptoms the first time I took my car in for this issue. Was given an estimate to repair but after phoning the main Volvo dealer in Calgary for a comparative price I was quoted much less. I will use the dealer for peace of mind and to save a few dollars. They are quite informative upon pick up, just seems like the finger isn't quite on the pulse, along with being over priced and waiting around for a simple fix. Had it fixed in Calgary for half the cost and completed within the hour @ Mr Volvo. Also when I asked the other mechanic how he was, his reply was that he will be better in 10 minutes when he clocks off! Not a very professional thing to say to a customer. Judging by other reviews they're great when it comes to repairing a flat tire. Will certainly drive to Calgary next time.

Laura Hanson

Aug 30, 2017

Fast efficient service......got me in for a squeling tire....was a rock in the brake.....had to take the calipers off to get the rock and still only charged me the 30 min rate...totally awesome.

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