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Fenton Automotive

Fenton Automotive

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1.0 1 review
133 Fisher Ave, Cochrane, Alberta, T4C 2C3, Canada
(403) 932-7114 www.fentonautomotive.ca
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Sep 10, 2022

Inept staff and or owner

The unit was taken in for simple “alignment check” with digital machines and control arm replacements with multiple known repairs required. I have no issue providing income for other shops but this shop decided to deceive my goodwill. We were charge $140 to tell us what I already know was wrong as was explained on drop off They changed the oil without consent and charged us. Upon fluid check after pick up, 3 liters had to be drained due to OVER FILL. (that will KILL and engine) The control arms were not installed to spec alignment and had to be readjusted The known leak on the transmission line was agreed to for replacement, in addition to a transmission seal.>>>>>> fluid level was 1 liter LOW when checked after pickup. When picked up the owner said he would give a discount on future work because of his admitted errors .. I would never deal with this company again nor should anyone who cares about their vehicle.

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Refresh Reviews 4.6


Mar 30, 2018
Brent and his crew diagnosed a pretty major oil leak on my Sportage Turbo quickly, they contacted Kia and found a service bulletin showing it to be under warranty, (surprising given the mileage of the car). They could have easily told me it was a 5 hour repair and charged $700. Honesty and integrity go a long way, great job, amazing customer service.

May 16, 2018
Very knowledgeable and friendly. Highly recommend for service of your vehicles and out of province inspections.

Nov 3, 2017
I would give this shop 6 stars if I could! Mike and his staff do an amazing job of contacting you, and finding the best way to make you happy. Mike even offered me a ride home on a snowy day (and even picked me up on another occasion)...and that's just one example of going above and beyond. It's really hard to find an honest mechanic, but my family, and I will be customers for life! I will recommend Fenton's to anybody that will listen.

Jun 5, 2018
Best customer service in Cochrane..

May 11, 2017
Would not recommend Fenton Auto. Although I was guaranteed a phone call within an hour of dropping off our car to have the air conditioning diagnosed, they did not call me at all and so I went back to see what the progress was and they hadn't even started on my car. I was told that someone from out of town with an appointment at noon, (my appointment was at 9 and I was there right on time) got priority because that customer wasn't from town and didn't have the option of going home and had to wait for his truck to be repaired. Basically it seems that my car repair was bumped because this customer was paying more. I was told that that's the way the business works and because I had the option to walk home after dropping my car off that that was the reason another customer had their car worked on before mine. They did offer to make a payment plan for me which was helpful, but I didn't appreciate being bumped for another customer. I was waiting for a phone call and they didn't bother telling me about the situation until I went back in to see what was happening. They knew that I needed my car in gone afternoon as I called the day before to check and see how long it would take. Will not be going back to Fenton and do not recommend.

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Opening Hours

Mon:8:30 am - 5:30 pm
Tue:8:30 am - 5:30 pm
Wed:8:30 am - 5:30 pm
Thu:8:30 am - 5:30 pm
Fri:8:30 am - 5:30 pm Open Today