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Trukars Auto and Tire

Trukars Auto and Tire

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4.1 Google Review
731 Haines, Revelstoke, British Columbia, V0E 3K0, Canada
(250) 837-6800
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May 10, 2018
Came in for a four-wheel balance and asked Mark to have a look at the front end while it was on the lift; to give it a quick tug and make sure it's still tight. Apparently the whole process took 1.5 hours (as a single line item on my bill, with no further details). Given that it only takes 0.5 hours to balance four car wheels, I have to assume it took one hour (when the car was already on the lift) to look at the other stuff, which I could have done in 30 to 45 seconds if I had my own lift. Too bad you have to trust someone like this just to get your car in the air. Was also down an 1/8 of a tank by the time the process was done, which seems like a pretty long "test" drive. He quoted me $40 over the phone for four wheels balanced (It's $18 a wheel at Excel, so I thought that was pretty good, since he beats them by $8 a wheel). Turns out I "heard him wrong," and it's $30 a wheel. Not sure how I heard 40 if he either said 30 per wheel or 120 total, neither of those two numbers sound remotely similar to 40. In the end, I left with four balanced wheels and a $187 bill. And the knowledge I have a minor power steering leak and broken sway-bar link. Would have been $82.80 at Excel after tax. Especially since they know it's illegal to charge for a diagnosis where no work was done. You're only legally allowed to charge for labour. Mark said part of what he charged me for was the test drive, which is also illegal. All that serves to do is to double-check the work, it's not billable. Don't go to this guy, it's not worth any perceived savings.

Dec 20, 2016
In the middle of a snow storm, one of our wiper blades flew off. Found this place on Google and they were very friendly and quick. If you're ever in town in need of service, these guys are the best choice.

Sep 10, 2017
As good mechanical service for your vehicle and trustworthy!

Feb 27, 2014
Mark and team have worked on my fleet of unique vehicles with 100% success rate and that is what I need out of a trusted mechanic!

Feb 19, 2017
Highly recommended

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm Open Today

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