Diesel Pro Services Inc.

I was stuck on the side of the road for hours after calling another shop and them being a NO SHOW!!!! I then found Diesel Pro Services online and made a call and spoke to guy named John. I told him that I was stuck on the road for hours and he asked what was wrong. So I explained that my truck was over heating and after trying to start- it was a no go and that I made a call to another shop and they basically left me hanging with no return call and NO SHOW! He immediately put me on hold and when he came back he asked where I was and told me that he would come out to try and get me going if it was a quick fix and or have the truck towed back to his facility if I wished so that I could have the problem assessed in a safe environment and off the road. He explained the costs involved for the service call. John immediately contacted a tow truck and he was there within an hour as it was near rush hour at this time and got it safely hooked up and once we got back to their shop with my truck, John immediately started to assess the problem. I have a hot no start and he was very detailed and went over the truck with me and its components and explained in detail a few of the problems that may be present. He asked that I leave the truck so that further diagnosing could be done and told me that I would have an answer in a day, tops 2. I had no ride back home and could not find anyone to pick me up so one of the guys took me home. :) fricken amazing! It was not over, after finding out that I needed to spend money on a truck that I had already and just had work done on it by another shop just 4 months ago, I was very upset to say the least. He fixed what was not fixed by the other shop and before doing any work pictures were taken before in between the job and after and to boot he did not even charge me what he would have normally charged for such a big job! FYI: he never once mocked and or defamed another shop even if they literally scammed me! I never told him that this work was done 4 months ago. Once I told him, he simply told me that it's done now and if you have any issues with my work just come back to me and I will fix the problem. After contacting the other shop, they basically told me that it was passed the warranty. Four months warranty? WOW, and Diesel Pro gave me 1 year written warranty as I had new parts installed. Genuinely honest, hard working bunch of guys! Thank you for proving that there are still some honest mechanics out there and for fixing my truck and making it run better than it ever did. I would refer these guys all day long. John is a professional with so much knowledge about these engines. He is meticulous and clean and my truck was even washed and ready for pick up once it was done. Thank you is not enough, not only will I continue to get my truck serviced there, but I will refer anyone with high confidence.

Con artist, quote one price to rook you in..then give you a bill 4x inflated And if you dont pay..lien your vehicle and spankings steal it from you