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Cummins Sales and Service

Cummins Sales and Service

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4.2 Google Review
101 Railroad Ave, Albany, New York, 12205, United States
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Refresh Reviews 4.2


Nov 14, 2017
Fantastic service. True professionals in every way. I came in off the road with a problem with my batteries holding charge. They worked me into their crowded schedule, did a complete and thorough examination of my equipment and found several minor problems that we're easily repaired. They could've gone with the first indications and sell me a while me system. They didn't. Technican, Dan, took the extra time to check out ALL the possibilities and found an obscure hidden fuse buried way up underneath my chassis, that most layman would never have identified as a fuse. They had the part in the next day, installed and got me back on the road. Dan also replaced some older worn cables, cleaned up some lose connections, all the time checking the voltage improvement of each step. Folks at the service desk were equally professional. Dave, Alexa and Eric. Also thanks to another technician, Ralph, who added his wisdom of experience in diagnosing and recommending solutions. Great team of highly skilled professionals who know their craft and treat their customers with courtesy and respect. Highly recommend these folks to everyone.

Nov 10, 2017
Great service staff. Dave, Alexa & Eric had a fully booked schedule but took me in off the road and worked me into their schedule to get my generator serviced, despite being short staffed by Cummings donating technicians to relief efforts in Puerto Rico. Service tech Roger was knowledgeable, efficient and explained everything to me. He went above and beyond and found a short in my breaker lights. These folks are top notch professionals. I'll travel all the way from Boston just for the peace of mind in knowing they did the work. Can't say enough good things about these people that would do them justice.

Mar 1, 2018
Fast and professional service. Parts department always comes through and is very knowledgeable.

Sep 2, 2017
Have had a bunch of training here. Great training. Good service department too.

Jun 1, 2017
Not a happy camper - have a fifthwheel camper with a Cummins generator and the generator is a piece of junk!! have had it to the repair shop (1/2 day from work each way) four times, either it wont stay running or it surges like crazy - Have called Cummins direct ad have been patronized and brushed off. We cannot dry camp without hauling another generator. Would never never buy another product with a Cummins generator. oh yes and of course the warranty has run out so no one cares.

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Opening Hours

Mon:7 am - 5 pm Open Today
Tue:7 am - 5 pm
Wed:7 am - 5 pm
Thu:7 am - 5 pm
Fri:7 am - 5 pm

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