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Harrell Automotive

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4.2 Google Review

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2420 W 15th St, Erie, Pennsylvania, 16505, United States

(814) 455-1090 www.harrellautomotive.com

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Refresh Reviews 4.2

Scott Schumacher

May 15, 2018

Update: Spoke to Michael Harrell who was understanding of the situation and took care of a complaint I had after a repair was done. It is a good sign that ownership stands behind their technicians work and is willing to make things right in a professional manner. Just make sure you get in contact with the owner or Joel at the front desk as the technicians arent the best at handling customer complaints.

DarkStarWelder

Feb 2, 2018

So yes.... family owned and operated. Yes. Small business. Yes they will do work on your vehicle. Don't recommend leaving it for them to get to. Sit in the waiting area. Bring a book though. It does take them some time. However that being said.... I should have realized that they lack in some areas when I first came here. The several vehicles that are out front that look like they've been sitting here for years says volumes. They don't utilize their space very well. I'll admit I know nothing about running a repair shop but I know that floor space is valuable. I have disagreed with a few of their diagnoses on my vehicle. However due to work or time constraints I wasn't able to go anywhere else. In the end I would say it is a shop to go to but only if everyone else you call is booked with appointments.

jeffrey flatley

Feb 28, 2018

Outstanding service, quality workmanship and a fair price.I started taking my cars to Harrell Automotive several years ago after the shop i had gone to for the last two decades closed. It is great to work with people you can trust to do the job right the first time as well as work around my busy schedule. I am happy to recommend them to anyone that values service and quality.

bill meyer

Feb 21, 2018

very happy overall experience. Repaired my vehicle timely. Staff was pleasant. wish they had a pop machine..... not looking forward to my next visit but it will be at Harrells thanks again guys

Brett Baker

Jan 18, 2018

THANK YOU!!!! My car broke down 18 miles east on I-90 on a cold wintry afternoon, which lead to an oil pump failure and ultimately loss of compression on a 2007 Passat diesel engine. Time was running out as I frantically searched for a local mechanic who knew how to work with diesel engines. I want to personally thank the team at Harrell Automotive, Paul, Joel and Jim for their hard work and professionalism. This was not an easy job as they had to replace the motor. Their workmanship was excellent, and it was done for a very good price. Even though I had bad luck in having to replace an engine, it all changed when Harrell Automotive took care of things for me. I HIGHLY RECOMMEND THIS SHOP, AND AGAIN, THANK YOU!!

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