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First Diesel Services

First Diesel Services

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3.7 Google Review
1116 AL-77, Attalla, Alabama, 35954, United States
(256) 538-1911
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Jan 14, 2018
I had my turbo and cylinder heads done on a Mack truck at 1st Diesel and caught a greyhound bus back to Houston, Tx until they told me that it was ready. When it was done I went to pick it up and the cost was almost $7000 which was ok. At 1st the truck ran fine then I got loaded I ran for a while and the truck started to over heat. I called 1st Diesel to see what was wrong and explained what the truck was doing and they told me that while my truck was in the shop, they did notice that my cooling fan was on wrong and I asked then why didn't they fix it regardless of me being charged extra or at least warn me and let me know that it was on wrong. They let me know after I had got back on the road and over heated. I took my truck back by their shop to try to get to the bottom of the problem all they did was guessed and did nothing about it! I had no choice but to try to fix the truck myself I had to pay my company back for the repair loan. I replaced my fan clutch, water pump, thermostat, radiator, temperature sensor you name it, nothing worked! I started to lose antifreeze out of my overflow tank due to boiling over, I struggled and was on side of the road every week! I finally took it to my mechanic in Houston, Tx and he took my heads off to have them tested and sure enough one head was blown! The repair from 1st diesel didn't last me a full week! I was better off going to the Mack dealer in Birmingham, Al atleast they would have stood behind their work. I lost nearly $7000 and my bills suffered. My bill at my mechanic in Houston, Tx was another $4200 but at least it was done right! I used to love driving over the road but I won't drive over a 250 mile radius due to people taking advantage of you when you're broke down and need help. Sometimes it's just not worth seeking cheeper price! I learned a very expensive lesson! God is good and I'm thankful to be on the road again!!! Drivers especially Owner Operators beware!

Jun 21, 2017
Great place for diesel services

Jan 26, 2018

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