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Auto & Truck Services

Auto & Truck Services

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4.0 Google Review
100 25th St S, Birmingham, Alabama, 35233, United States
(205) 252-9300 theartofrepair.com
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Jun 12, 2019
ZERO STARS! My advice is to save you hard-earned money, and go elsewhere for quality service, and pricing. I was charged a total of 1784.00 for repairs on my car, and I'm still having problems.I didn't have any major work done, and still paid almost 1800. Norman, the owner, says that he guarantees his work, but that's only when he chooses to deal with you. If he has engine jobs to do, you will be placed on the back burner!, and then maybe he'll look at your vehicle. He also told me that even if he looks at my car, he will charge me again! He's more concerned about getting new money, rather than satisfying all of his customers. I've had to bring my car back a few times because some of the work wasn't done correctly. I recently spoke with him on two occasions, and he flat-out REFUSED to look at my car, was rude, and hung up on me on both calls. Norman needs to learn how to speak to people, and treat others the way he wants to be treated! If it wasn't for the customers, he wouldn't have a business at all! If he spent good money for a service, he would also expect quality, as well as a great overall experience. His wife, and the mechanics were very nice though.I should've spent my money elsewhere, and DO NOT RECOMMEND HIS BUSINESS AT ALL!

Jul 26, 2019
The folks at Auto &Truck Services have been very helpful. Their prices are fair, customer service is friendly, and they have consistently provided reliable work on the occasions my vehicle has been there.

May 10, 2019
Dropped off my 1997 Tacoma for service and two days later technician called me to say they couldn't work on it because it had aftermarket parts. Very disappointing that I went without a vehicle for 2 and 1/2 days waiting on their service to only find out that they hadn't even touched my vehicle. I would not recommend this shop. It's full of older vehicles but for some reason they didn't want to work on mine. 5/9 If aftermarket hubs on a truck prevents it from being worked on by your shop then it should only take looking at the vehicle before the customer leaves it. It was a day and a half before I was called and told that you could not work on my truck. The suspension did not cause any of the issues. The truck is in perfect alignment. It was a motor mount that worn causing the vibration. Would've been an easy repair. I guess your shop isn't for me, but Acme Muffler inspected my truck and adjusted the rear brakes and didn't even charge me, I highly recommend them. Just disappointed

May 9, 2019
I have used Auto and Truck Service for my car and truck for over fifteen years. I even remember the first time I went there, Norman was rebuilding an airplane in there. I stopped by a couple of days ago with a problem with the lights on my trailer. I told Norman I was kind of desperate for time because I needed to go out of town and I didn’t have any lights on the trailer. He came out on the street and began to troubleshoot the problem. Twenty minutes later, I had lights. Professional, knowledgeable, impeccable service. I think they have the best garage in town.

Feb 18, 2019
These people are CROOKS PLAIN AND SIMPLE!!! They were referred by AAA it was after hours when I dropped the vehicle off. I filled out the envelope and placed the key inside, then deposited it in the drop box. On the envelope it asked if I would like a call before the vehicle was serviced. I waited a few hours and called, only to find out my car was ready. Completely baffled, I went over to see what was wrong. I was told my total was $32.00 for a PLUG!!! A PLUG?? $32.00. I spoke with Grace (she was super sweet) and she her self was shocked!! Then Norman got on the phone yelling and lying, not being and honorable businessman about their tainted call before service policy. Stating I didn’t check it, I let him know that was false and that I was recording the call. I let him know that I checked the box and circled it, then he got angry stating that he now can see the check mark. Norman stated to bring the vehicle back so he could take the plug out. A REAL BULLY!! A HORRIBLE BUSINESSMAN!! I will be taking this steps further. It’s the PRINCIPLE!

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm Today
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm