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Ken's Fairbanks Alignment

Ken's Fairbanks Alignment

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4.2 Google Review
739 Old Steese Hwy, Fairbanks, Alaska, 99701, United States
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Feb 16, 2018
I own a 2014 Jeep patriot, with very low miles. Last week I started to get a bunch of warning lights and my car started to drive different. I tried to figure it out by myself and I couldn't. It started to get worse, to the point where I was scared to drive my two kids with it. So I started making phone calls. I called Jeep dealership to see if they could help. They were rude and not much help at putting my mind at ease. It was going to cost $140 an hour for them to just tell me what was wrong. I asked when it could be seen. I have two little kids and this is my only car. Told me to bring it in at 9am and they might squeeze me in. They told me they could get me a shuttle. But a shuttle home doesnt help my family so I called Kens. They helped my husband when his jeep broke down. I was scared about having two broken cars at one time. They told us price could vary but should be more then $160. After a pros and cons list I decide Kens was a better choice. So we called back to see when they could get it in. They said bring it on down now and were look at it. Not even 5 minutes of being there they take my car back to look at. Not even a full hour went by and it was done. I had a sensor come loose. They fixed it, and drove it enough to make sure it wasn't coming back on. I paid nothing but the shop fee. They were nice and friendly, they cared enough about my problem specifically. If I ever need work done on a car, I'm going to Kens. They took care of my as a customer and treated me like a person, not like a paycheck and a number. Thank you Ken's

Dec 29, 2017
It’s rare to find an Auto Repair shop that consistently provides fast and fair service. The employees are hardworking and honest and are willing to give any advice that’ll help their customers. Definitely recommend.

Sep 6, 2017
Ken's had always been the place to go for all your repair needs, they do their best to accommodate all your needs and they do a military discount. I took my truck in for a transmission flush and filter change in July, today when I went to change my oil I noticed oil leaked on the oil and transmission pan, so I checked the transmission bolts and they were so loose I could turn them with the weight of my hand, so I called Ken's and told them i was going to tighten them in order to make it to their shop and I want them properly torqued. Rather than just accept responsibility they implied that they were not loose to begin with and i voided the warranty by over tightening them and "squishing" the gasket. I tightened them so they weren't loose they shouldn't have been over tightened how would they know they were over tightened without checking the torque. Accept responsibility and treat your customers with respect, they will appreciate your services much more.

Feb 9, 2018
Easygoing staff, very communicative and friendly- honest and not over priced, had my car back asap.

Aug 29, 2017
Good quality work and mechanics that understand we don't all have a private bank at our disposal so they willingly price out bare bones in their estimates

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm

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