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Affordable Auto Repair

Affordable Auto Repair

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3.3 Google Review
8855 Mallard St, Juneau, Alaska, 99801, United States
(907) 790-9332
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Google Reviews

Refresh Reviews 3.3


Mar 5, 2018
Not bad rates and friendly customer service. But they said our vehicle will be ready by the time lunch was over and now the shop is closed and we still haven't heard from them. Simple brake job.

May 1, 2018
First time I came here with engine issues they tore apart my engine and could not find the issue and refused to diagnose further and charged me over 400 dollars with my engine still disassembled. Second time when I tried to schedule work on a transmission they simply said theyre not transmission experts and to go to another service center. I have only had 2 experiences with this shop and neither have been good.

Jun 9, 2018
LIVID!!! BEWARE!! MUST READ!!! I would give negative stars if I could! PLEASE READ! I recently left a bad review about the service I recieved here. The next day I got a call from "Jack" the owner. Using my last name from this review and matching it to the info I gave to make my appointment. He started explaining to me that he makes $500 an hour and the his time is more valuable than mine. Jack told me he is firing the nice guy "Thomas" that took my car in and that this was his last chance at a job. Not sure what he meant there. Tried to make change for bus after drop off and Thomas was nice enough to give me a dollar for free because the til nad no change maybe? He then used a 1 profane word while speaking to me "not towards me" and more explaining on how he doesnt take junk cars like my own or any other 2000 and under(mine 1999). My suppose 45 minutes to look at my car also somehow set him back so far that he had to come in on this Saturday to make up for it. Some 20 cars or something like that. He also had something to say about my intelligence. After all this he then started threatening me "legal matters" and "Deframtion of Character" and that he would 0 me to court! After that our conversation got a little heated because at this point I was very frustrated of the way he was treating me and speaking to me. I HOPE THE SNOW REMOVAL COMPANY THAT HE TOLD ME ABOUT READS THIS AND NOTES WHAT KIND IF GUY "JACK" IS! Our phone call lasted 6 minutes in which case towards the end he started to realize his mistake on calling me "the customer" to harass them about there review that he told me his company is native owned and that you be hurting it. I am native and he only knew that because the 30 secs we met when he jumped my car for me after diagnosising my brand new battery bad. In which I can feel the discomfort coming from him because he didnt charge me. So if you go to them DO NOT GIVE YOUR LAST NAME TO THEM or it could be used to contact you later if you leave a review. I will now take my last name off Google review in "FEAR" of another such disturbing phone call for being honest. Ps the review wasnt that bad either and I've left numerous positive reviews to other places.

Apr 3, 2018
Never trust a shop with a name like “affordable” means the exact opposite here

Apr 9, 2018
Thought I had a serious problem with a wheel or axle. They were quick to discover the problem. found it was only a rock between the brake pad and rotor. They fixed this and didn't charge anything.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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