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Great West Truck Center

Great West Truck Center

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3.2 Google Review
3275 N Bank St, Kingman, Arizona, 86409, United States
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Refresh Reviews 3.2


May 15, 2018
Great shop. Been here a few times in different trucks. They were always fast in and out. One of my preferred shops.

May 30, 2018
We have been having a problem with low boost poor accelerations, very little engine braking and poor fuel mileage on a 8.9 is l Cummins set at 425 hp was told problem was leaking boost hose, we ask about engine braking(vgt) they would test drive ( must have driven around town) said it was working properly nothing wrong so I picked it up and left Kingman to go back to bullhead, 7 percent grade no engine braking we got the same results by turning brake off and shifting down to 2 gear, still had to apply brakes all the way to avoid overeving weather we use engine brake or simply downshifting motorhome weighs 42300 tow car x90 2600# there also was no change in boost pressure $406 dollars later I believe problem is in vgt or control of vgt , how can you work on something and do nothing?

Feb 13, 2018
Had a rear seal fail on the rear axle of my motor coach en route from vegas to phoenix yesterday. Located this outlet in Kingman and arrived around noon presenting them with my issue. Went for lunch for about an hour and on my return the shop foreman was just completing the paper work for his technician. The whole procedure only took approx. one and half hours from start to finish and charges were minimal. Back on the road completely satisfied with everything. Attitude and performance were outstanding and would recommend their front desk staff and techs without any hesitation thanks again for your excellent performance Alfie Ware

Mar 26, 2018
Take our truck at this location and these people are the most slowest Machanic I ever met they have us here sitting for 3 days keep saying waiting on parts do they forget ppl have work and we loosing money if u can’t do the job tell ppl to go some where else. Will never ever come back to this place. I had to add to this post we still sitting here at freight liner what a disaster by these ppl tell they will get parts on Saturday when ask them later in the day if truck finishes it was FedEx never show up so guess what we stuck till Monday. We stay at Redroof Inn motel across the road and the locals say to u will be here for a week one of the most slowest dealers ship they know they have drivers wait for 2 weeks at the motel and say things dealers ship tell Drivers parts not in. I’m so frustrated we never waited this long at any dealer ship it just seems like to don’t care because these will not even have the hospitality to call and let you know how u have to wait unless you go talk to them at the front desk. Hopefully a management can look in to this matter.

Mar 18, 2018
This is where I take my truck for my PM or any kind of repairs. They are always helpful and get the job done

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm Open Today
Fri:7 am - 7 pm
Sat:8 am - 5 pm

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