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Dan's Auto/Truck Repair

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4.0 Google Review

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2202 Raper Blvd, Arlington, Texas, 76013, United States

(817) 548-8373 www.dansautotruckrepair.com

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Jessie Burke

Apr 20, 2018

When I made the choice to use Dan’s Truck Repair service I did so based upon the merits of his Google Reviews. I couldn’t agree more with all the other positive reviews I’ve read. First and foremost, Dan himself communicated an accurate timeframe to complete the repair—he never beat around the bush on how long it would take. Secondly, he was able to work on my Mercedes-Benz turbo diesel (a challenging proposition for anyone) and brought it back to good as new after another mechanic butchered it. Last, he kept me up to date on what he was going to charge me and not only did he call to get my approval, he also sent a detailed e-mail describing the additional parts he needed as the work progressed, and only for those things inside the engine he couldn’t see when he made an original estimate. If you own a Mercedes, Freightliner, or Dodge turbo diesel van this guy is the one to trust! Dan is an honest man and that’s about the most important trait you can find in a mechanic. He has rightfully earned me as a customer and next time I need a mechanic I will be calling him again. Thanks Dan!

Brian Hamilton

May 20, 2018

They had my 2004 Ford F-250 for 4 months. The price for repairs was to be no more than a few thousand dollars and the bill (which I did not agree to) was over TEN THOUSAND DOLLARS!!! The truck is broken down again,3 weeks after repairs.

Andrew Snyder

Jul 17, 2017

Great knowledgeable and friendly service. Chris and the team fixed up my wife's truck in exactly the time they told us and for the price they quoted us. These guys and gals really made the whole experience enjoyable. They really went above and beyond.

Henry Blaskowski

Apr 11, 2017

I wrote a long, extremely negative review, and the owner called me and explained his position. While I don't agree, and still feel the customer service aspect of their business is terrible, I added a star back. I am not sure who is right; there can often be gray areas in mechanical issues. Unfortunately, I cannot get a clear answer to the mechanical issues; but I do know they need to treat their customers better. It doesn't matter how knowledgeable you are if the customer leaves feeling like they were mistreated and condescended to. A bit of respect and explanation can go a long way. EDIT2: A thing I forgot to note: when the owner called to explain, he began this long rant about a million things and would not let me talk at all. At one point, I put the phone down on the table and walked away and timed it: 3 minutes later he was still ranting at me. Furthermore, my vehicle is finally fixed, and they found the source of all the problems -- a wiring harness had shorted out and burned up. So the $5000 in repairs recommended by Dan's would've 1) added back a part that does nothing but cause problems and was only there to satisfy federal regulators, and 2) wouldn't have solved the real problem which was a burned up wiring harness that was causing all the other symptoms. By walking away, I saved thousands of dollars. Photo: not fuel injectors, not $5000.

Dana Vincent

May 17, 2017

I have been a customer of Dan's of over 20 years. I own a large roofing company in Arlington, Texas and Dan has maintained my fleet of cars and trucks and has always provided excellent customer service and expertise. They are very knowledgeable and friendly and I would highly recommend them to anyone needing repair work done.

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