The Truck Shop

So the reviews for "The Truck Shop" are as follows: 3 reviews with a 5 star rating 3 month's ago (a little fishy that they are all exactly 3 month's ago). 1 review with a 5 star rating by Mr. Gess (family member). 1 review with a 1 star rating 3 weeks ago (probably the only real customer in the list of reviews). I mention this because as our experience with them definitely doesn't deserve not even one star but I had to give one to be able to make a comment. So, two of our trucks went down at the same time and I was told to take the truck to this fine shop so we did (first mistake). It started out with a brake issue and quickly snowballed into much more which ended up with a bill of $3100.00- at least two weeks later the truck is finally ready (or so we thought). The truck was brought back because of numerous issues such as the 4x4 no longer working but did when we brought it to them, the buttons on the steering wheel no longer worked but did when we brought it in, the steering wheel sat vertically instead of horizontally as it should, the play that was in the front end was worse than before we brought it in (and this was after they changed the stearing box I think it's called). To make a longer story short; we took the truck back 2 times (2nd mistake) and it's still not 100%. Our other truck was basically the same hassle, we got the truck back and it was still jacked up. It went back and supposedly they didn't tighten the bolts to the tranny and appologized all over the place. Well, this morning the 4x4 doesn't work and there are some other issues as well. I ABSOLUTELY DO NOT RECOMMEND THIS PLACETO ANYONE! If anyone doubts what I'm saying they can contact me and I will show the proof! Nothing more gets me so angry than someone taking money and not doing their job correctly. I understand once in a while but really, this is too much! So, I just got off the phone (5 minutes after posting this review) with my husband who is telling me that the power steering fluid is leaking and it's because one of the hoses that was removed (while changing the stearing box) wasn't tightened. I refuse to go back to them even though we have to pay another mechanic too fix What the messed up. What more is going to happen though?

This business is really good very customer friendly amazing employees

Very professional and great work at a good price

They do great work