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Cummins Sales and Service

Cummins Sales and Service

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3.7 Google Review
875 Riverside Pkwy, West Sacramento, California, 95605, United States
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Refresh Reviews 3.7


May 29, 2018
I scheduled an appointment for an oil change in my motor home. I was told two days and when I dropped it off they told me it would be longer. I also never received a work order with a promised date and time. When I arrived it took almost 45 minutes to get checked in because the forms for inspection were not available. The lady at the front desk for service was rude and not helpful. I will find someone else to service my motor home from this point on. Never again Cummins West Sacramento.

Apr 6, 2018
I could give 0 star if I could but is not possible so I give 1 star, customer service sucks, you can stand there for minutes and nobody will help you or ask if you need anything. All of the people on parts just seat there on their asses not helping customers. Manager or someone needs to step up and light a fire under their ass, although I know they won't.

Feb 24, 2018
Worse customer service I've ever experienced. Stood in lobby for 20 min while cummins personnel waking back and forth didnt even bother helping or at least asking if I have been helped. Rude personnel, if you don’t like your job at dealer go work some place else where you will benefit and people around you won’t be miserable.

Jan 23, 2018
Only one guy in the warehouse is any good. Most of the staff is lazy. Clean though.

Mar 14, 2018
Nice people but I'm not a big fan of Cummings motors since they had to put all the sensors and filter on to meet the communist regulations.

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 5 pm
Tue:7:30 am - 5 pm
Wed:7:30 am - 5 pm
Thu:7:30 am - 5 pm
Fri:7:30 am - 5 pm

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