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Superior Equipment Repair, Inc.

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4.4 Google Review

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9900 Hillview Rd, Newcastle, California, 95658, United States

(833) 343-7351 superiorequipmentrepairinc.com

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Rick Neault

Apr 27, 2018

They went out of their way to make sure the job was done right on my RV. The only issue i would say is that they should have covered the floor and seat better, but that seems to be a common issue with RV shops.

Jesse Snow

Nov 3, 2017

OK, had a complete Air Suspension system installed on my RV, Superior did an excellent job. Replaced the front leaf springs, Trac Bar, Sway Bar, and installed the mounts and air bags. Installed the air gauges in the front bag compartment and even made a custom mount for them so I could see and fill them easily. Kyle was great to work with and he came in right on estimate, a pleasant surprise. They even went back under the bus after a road test to make sure everything was tight and secure. All in all a great job, I will definitely use and recommend them in the future.

Roland Chick

Dec 3, 2017

Knowledgeable, ending price was less than quote. Will be giving my business to them further. Top shelf!!

Delmer Jarrell

Sep 30, 2017

They put motor in my dodge just got it back they done a great job and pretty quick thanks a lot

Don Gish

May 10, 2017

Be aware that Superior Equipment Repair is not licensed by the California Bureau of Automotive, so there is little you can do to protect yourself form their bad business practices. If they give you an estimate, and they charge you more there is no place short of going to court to resolve a complaint. I took my Monaco diesel pusher in to Superior Equipment Repair to have some minor work done. When I dropped the coach off the individual that took the keys did not even write up a work order. I was just told I would get a call. THEY DIDN'T EVEN WRITE DOWN MY PHONE NUMBER. When I called to check on the status and cost estimate I was told that the work was complete and there was another problem. I was told that another customer had hit my coach and ripped off a $1000 drivers side mirror. THEY NEVER GAVE ME AN ESTIMATE OF MY INITIAL REPAIRS BEFORE PERFORMING THE WORK. They did replace the mirror however there were also 2 large scratches on my coach they did nothing about. When I went in to pick up my coach I was told that my bill was over $1100. They charged me more than about 8 hours for work I later had estimated at 2 other shops for 3 hours or less. When I asked them about the overcharge they just shrugged their shoulders. When I told them I obviously wouldn't be back they said "OH WELL". Shops that are licensed by the California Bureau of automotive Repair are required to give you a written estimate before doing the work and cannot change that estimate without phoned verification. Superior Equipment Repair is not bound by these same rules. I do not recommend them to anyone. GO TO SOMEONE THAT IS LICENSED AND YOU HAVE RECOURSE WITH IF THEY GOUGE YOU.

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