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Reliable Automotive LLC

Reliable Automotive LLC

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4.3 Google Review
3291 E 18th St, Antioch, California, 94509, United States
(925) 777-9234 reliableautomotivellc.com
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Google Reviews

Refresh Reviews 4.3


Jun 7, 2018
I made several visits to this shop. On the first visit I was told I needed to replace the injection pump....done. Returned next day because problem still existed. They replaced the pump again. Got the truck back running, but again it failed. I was told of another problem to fix...done. Each visit they gave me back my truck running and I returned nearly the next day with the same problem. Each visit I was told it was because of another problem, which I fixed each time, until one day they said it was the engine wiring harness...something that could not be replaced. The truck sat several months. One day I fired it up and it ran perfectly. Then it went back to failing after a month. Eventually, I took the truck to another shop which kept the truck for a few months so as to diagnose the problem completely. They replaced an oil sending unit, a sensor, and the injection pump again. I received the truck in proper working order and it has not been back to a shop since. It has even traveled across the country w/o a problem. I call this place "Unreliable Automotive". They DO NOT have the knowledge and expertise with GM products as they do with Ford. I would never take another vehicle back to them. They should have reimbursed the money I spent on having a 3rd injection pump installed. The problem was NOT the electrical wiring as they stated last. They DID NOT keep the truck long enough to diagnose the problem correctly as they should have. They treated my truck as many mechanics do, put a band aide on it and get started on the next. If your Chevy has a problem, spend a little more and take it to a PROFESSIONAL.

Jun 7, 2018
I have had a lot of repairs done on my 2005 Ford F350 6.0. The staff at Reliable have been excellent and the price is typically better than their main competitor. I will continue to do business with Reliable and I refer all my friends with diesels.

Jun 6, 2018
I have been going to this shop since it open 5 to 6 years ago. The office staff are very customer friendly and are on top of the game. When your vehicle leaves the shop you can rest knowing you are in safe hands. Thanks you guys Bruce from Antioch

May 29, 2018
I took a couple of my cars in to reliable they communicate with me really well on every problem after diagnosticAnd answered all my questions with satisfaction but a little pricey but the work was done as promised and no Surprises

Feb 27, 2018
Told me my battery was good, 2 days later it's dead again. $130 down the drain.

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm
Sat:10 am - 4 pm

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