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Franklin's Service

Franklin's Service

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3.9 Google Review
1903 Heindon Rd, Arcata, California, 95521, United States
(707) 822-1975 www.franklinsservice.com
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Google Reviews

Refresh Reviews 3.9


May 30, 2018
Went for AC recharge. Said it would take two hours. It is over three and a half hours and I'm still sitting in the office waiting. I will update if I ever get my car back. Guy may have went to lunch in the middle of it. Very unprofessional.

May 16, 2018
May 2018 - got a smog check. Had an appt. They were running on time. They were pleasant, professional, fast, with me, and other customers. If I ever come in for service, I will update my review.

Feb 26, 2018
Excellent customer service. Polite, professional, and expedited service. Been going here the past two years for oil change they never try to sell you a bunch of extra stuff the service is timely and relatively inexpensive. Highly recommend this place.

Jan 17, 2018
The technicians here are incredibly nice but I have been here several times and have had problems with the quality of their work each time. For a simple tire rotation they cross-threaded my tire bolts from using an impact drill, causing one to break when I had to change my tire for a flat. The second time I went there for a smog check. If you fail, they WILL NOT retest it for free or offer any sort of discount which is not the norm. In the short time I was waiting, I also overheard them saying that they popped another customer's tire while working on their vehicle.... sloppy service. Despite their friendliness and helpful attitude, I would not recommend.

Mar 22, 2018
I went in for an oil change, and the tech accidentally broke my radiator. Franklin's not only replaced the radiator free of charge, they also compensated my oil change. On top of all that, Franklin's provided shuttle service to and from my house. Side note: You can also get a milkshake at Toni's while you wait.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:8 am - 5:30 pm Today
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm

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