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T & A Performance Llc

T & A Performance Llc

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4.3 Google Review
525 Spice Islands Dr, Sparks, Nevada, 89431, United States
(775) 358-5549 www.tandaperformance.com
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Google Reviews

Refresh Reviews 4.3


May 17, 2018
These guys are the shop to go to. I have never met a group that care so much and will go above and beyond to make sure that you are satisfied with the work. Tim is extremely knowledgeable. Virginia & Brian are on top of making sure that you are in the loop and aware of whats going on! I wouldn't take my vehicles anywhere else but here!

May 17, 2018
Those guys did a great job on my truck when I took it in there. I was frequently updated with what’s going on to my truck and they also found some other issues I was unaware of. They got it done in a timely manner and were able to squeeze me in to there schedule. I haven’t had any other problems since I took it to them. I’d recommend this shop to anyone I know looking for work done on there vehicle.

May 18, 2018
Let me tell you my story. I was on my way from AZ to Oregon and I was pulling a trailer. I have a built third gen dodge with a dual fueler kit. The discharge line from the second CP3 to my fuel rail started leaking and left me stranded south of hawthorn. I got a tow into Reno and tried to find a place with the part I needed. We rented a room as it was late at night and started calling around the next day after disassembling the fuel line I needed. I figured some one would be able to make a hose (I did not know yet how impossible it was to find the parts in a timely manner as they are extremely high pressure) I was referred to Tim at T&A and was pretty low on funds so I was just trying to ask for info and fix it myself (which Tim was more than willing to help me do). As we started talking and more parts stores were telling me they couldn’t get it I decided that it was either paying for a repair or paying for a few nights of hotels, meals, etc. Tim pulled out all the stops and thought outside of the box to get me back on the road that day. He informed me the repair was a chance and would likely get me there but may not be a permanent fix which I was more than willing to do as I knew I could just order the parts once I got to my destination. Tim had some plans that evening but he and his mother stayed late to get us back on the road. His mother also made two trips outside of the office to take me to the tow truck because I had the keys for my vehicle and to get parts. It was a nightmare situation that they both helped deliver us from. They were courteous, compassionate, and accommodating. Thank you both for helping out this incredibly needy traveler get back on the road

Apr 26, 2018
They fixed my radiator under warranty (radiator started leaking at one of the crimps) and were able to diagnose the shudder in my truck as a defective rear drive line. They fixed both in a timely manner. I've had them do quite a bit of work on all our vehicles and have found them to be extremely integral and professional. They have consistently gone out of their way to help us. I can't recommend them highly enough! Thanks so much Tim and staff!

May 1, 2018
Unlike most of the reviews on here that could only have come either, from people who are friends or family of the owners. Or simply got lucky dealing with this outfit. I will tell you the truth. First of all. To anyone that would call Tim honest is out of their mind. The guy won't even look you in the eye when he speaks. As if everything coming out of his mouth makes him feel guilty. Although he does seem knowledgeable. Knowledge however doesn't mean anything if it's not paired with craftsmanship. Yes, they do give a military discount. But again, it doesn't do you any good if they're ripping you off in the long run. Don't get me started on Paul. Luckily that moron doesn't work there anymore. Long story short. After reading the stellar reviews(which I now know to be largely untrustworthy) I brought my truck into them for injectors and the whole bulletproof deal. lo and behold after a month and a half of my truck being in the shop and $16000 (yes, I said $16,000) later, I got it back. Less than 2 weeks after that, my engine blew. And in a gloriously embarrassing cloud of white smoke in the middle of the highway I might add. Tim tried to tell me that one of my "new" injectors "cracked" and overheated the cylinder and that's why the cylinder and head were damaged. But instead of taking responsibility and making sure that my vehicle was repaired the way it should have been, and in a timely manner, they decided to send it to the local Ford dealership to try and shirk the responsibility off on them. After that plan failed. They brought my truck back to their shop and continued to string me along for several months before Tim finally telling me "we'll just fix the motor ourselves". "We will do a complete rebuild on that for you to make sure that it gets done right". Meanwhile I am not being communicated with at all from anybody down there. I had to call them myself (every month or so) to try and find out what was going on. And every time I did call all I got was excuses. "Oh, I'm having sugery". "Oh we are waiting for parts". "Oh I'm paying for the repairs out of my own pocket(except we'll need another $1,000 for machine work) to make sure we get it done right for you. So it's taking a little while longer than we expected". This all started the middle of August of 2016. I finally got my truck back (supposedly with a completely rebuilt engine) the last week of March the following year. The conclusion? After several months, $17,000 dollars!!, And an alleged rebuild. The truck Burns a quart of oil to a half tank of fuel. The fuel mileage has gotten so bad I can hardly afford to drive it. It also leaks oil from one of the components that was supposedly replaced during the initial repair. And I'm constantly getting check engine lights, and it idles rough intermittently almost to the point of stall. I've had it back in there since. They said they did a diagnostic. And I quote "A less invasive inspection" and everything was "A ok". I find that hard to believe considering my truck never left their front parking lot during the three days that it was at their shop. I am a retired ARMY diesel mechanic. I'm not an idiot. I am however disabled. Otherwise I would have done the repairs myself. Unfortunately I brought my vehicle to these people. Huge, Expensive, Stressful, and very depressing mistake. By the way, they seem have a new name (although same management) up on their sign out front.(probably not the first time for that either. Can't imagine why) I am not the only, and certainly not the first customer that has been burned by these people. I have only seen one other review about them that was as unsatisfied as mine. I have lived in the area for over 20 years. And I have managed to find out(unfortunately too late) that they have a bad reputation outside of Google review. But somehow they stay under the radar. The moral to the story is, Do NOT trust your vehicle to T & A performance. You'd be better off taking your vehicle to the tire care center at Walmart.

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