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Cummins Sales and Service

Cummins Sales and Service

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3.6 Google Review
4711 N Basin Ave, Portland, Oregon, 97217, United States
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Apr 19, 2018
We are still currently in the process of fixing my truck but Jennifer has been amazing! She has gone above and beyond what anyone there has ever done for me. She runs the swing shift and knows what customer service is!! I have found my go to shop because of Jennifer's honesty and knowledge of these motors. I will keep coming back as long as she is there! If Jennifer leaves, I will follow her wherever she goes. She has used everything at her disposal, including engineers, to try and fix my truck. I'm certain we will figure out the issue and get my truck running perfectly!

Mar 26, 2018
My Cummins engine had an erratic miss in one of the cylinders when I started it up cold but it would pick that cylinder up after it started to warm up. And their wasn't a overheating issue and other then the initial startup smoke it cleared out.But after 15 days and still no diagnosis and a $3700.00 Labor bill along with an estimate of $17,000.00 to over haul the Coach I asked them to put it back together so I could drive it back home. Evidently that didn't sit too well with their mechanics as a result I wasn't even able to drive it 3 miles there was no antifreeze in the cooling system and my Reserve oil tank valve used for topping off oil when it would get low was wide open they told me it was ready to come and get it Ed the one mechanic said he couldn't believe I brought that to the shop on its own power. I at least expected it's run as good as it did when I drop it off not any worse or better just run and to top it all off the head shop foreman took off to Hawaii and then sent me the estimate for the bill of $17,000 if you're going to have an RV done take it to Eugene I highly recommend Northwest Cummins of Eugene not Portland

Jan 31, 2018
The customer service is terrible. A little over 30 days ago, we had them come out and service our home generator. The diagnostic was $400, then because the technician, who was very nice, didn't have the part it was another $350 +/- for a second trip to install the part. Last week the generator didn't kick on after a power outage. Now they want to charge another $400 for yet another diagnostic.

Nov 4, 2017
Fast service. Had a fuel pump replaced on my truck in no time.

May 25, 2018
Not good...

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm Open Today
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm

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