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Bill's Quality Auto Care

Bill's Quality Auto Care

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4.6 Google Review
2016 Donville Ave, Simi Valley, California, 93065, United States
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Refresh Reviews 4.6


Feb 21, 2018
I've been here twice for smog checks. The person on the phone was professional, pleasant, and got me in right away. I was there only about 15 minutes and they were finished! What impressed me the most, though, was listening to the clientele they have. Both men who were either dropping off or picking up a car at this auto shop were VERY knowledgeable about cars, and they were bringing their car here to be fixed! Says a lot about the expertise of the people who work on cars there. I'll be back, for sure, with another car to see if they can determine the cause of a problem a private mechanic and the GMC dealership haven't been able to figure out. Great customer service, great expertise.

Apr 7, 2018
Went in for an oil change and tire change. The lady asked one if the guys for coupon. His response was mercedes has no coupon. RED FLAG. I've been here twice and wasn't happy the first time. The guys are always saying "well it's a mercedes and you should protect your investment." RED FLAG. I know what kind of car I drive. I don't need the reminder. They try to justify over excessive maintenance with "well it's a mercedes." RED FLAG. They wanted to add on transmission flush, and rear differential to an oil change. Just had the transmission flushed. RED FLAG. Add on after add on with these guys. I don't need a .50 candy bar to justify over excessive maintenance.

Mar 4, 2018
Had repairs done to my car on 2/20/2018, based upon the recommendations of the mechanic who examined the vehicle. One of the recommended items was windshield wiper replacement, which I was billed, and payed for. Discovered halfway back to Texas that the wipers had not been replaced. Called Bill's to request a credit for the billing error be made to the account used. This was a couple weeks ago, and I never received the credit. I've got no problem with the repairs that were done, but their seeming unwillingness to resolve this billing error ($25.00 of an $1800.00 bill) is inexplicable.

Sep 30, 2017
Fast, reliable and trustworthy service. I'm so glad we found this place. Our car needed the flat-tow installation so we could tow it behind our motorhome. They were kindly explain to us what needed to be done with what price. They had no intention to rip us off, even though they totally could have. We were really impressed.

Jan 29, 2018
My car didnt have a leak untill i got my thermostat replaced after that my tranny which was good broke because every fluid in my old car started leaking.

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm
Sat:8 am - 5 pm

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