Dynamic Diesel, Inc.

I was coming home from a trip to death valley, and suddenly lost all boost pressure and my check engine light came on. After looking all over for a boost leak, I gave up and limped it to Dynamic Diesel. They found a couple boost leaks and fixed them all for me, in a timely manner. Price was fair. I will be taking my truck there for any and all repairs going forward. These guys are great and really know what they are doing.

I should have written this review a while ago but better late than never. About 2 years ago I broke down in Reno (I am not a Reno resident) on a late Friday afternoon, suddenly I found myself in a race to get my vehicle towed to the nearest place that was open and had time to look at my truck (1994 dodge 2500 cummins) on a Saturday and try to atleast diagnose why I could not get it started. It would not turn over and when you turned the ignition for more than 5 seconds it would smoke from under the hood but I could not pin point where it was coming from. Eventually I had it towed to Roy Fosters Automotive (NAPA) on Keystone. The next day they called me to tell me the devistating news; what needed to be replaced was a power injection pump that it cost around $2,500 plus the labor. The rough estimate out the door was $3,500. After consulting with a few friends who own this same truck and doing some research online I discovered that this was a extremely rare part to fail. I decided to get a second opinion and take it to a diesel specialist... Dynamic Diesel. I remember being transferred to the repair department and explaining the situation to the gentleman on the phone and he seemed just as surprised to hear what had failed and the cost that Roy Fosters Automotive was going to charge me as I was. I had the truck towed to them on Monday morning; by noon I was jumping for joy when they called me back to inform me that what was wrong, was only the solenoid to the power injection pump that needed to be replaced for the cost of $350 plus the diagnostics fee. By 4pm the same day I was back home in Tahoe. I have been an employee of the Ritz Carlton Hotel company for 6 years and I truly appreciate and recognize good customer service when I see it, even If a company does the job, if I don’t feel comfortable with how I was treated I may not come back. Not the case here, every person I interacted with at Dynamic Deisel was extremely nice and personable from the receptionist, the gentleman on the phone in the repair department, the mechanic that was working on my truck even brought me into the repair floor to show me exactly what was going on with the truck; not many repair shops do that. I also must have spent 3-5 hours in the waiting room which was extremely comfortable, and the receptionist must have checked on me atleast once an hour. I feel guilty for not remembering any of their names. All in all maybe I felt a whole lot better for saving nearly $3,000, maybe I should be writing a terrible review for Roy Fosters Automotive instead. I haven’t had any issues that have been diesel specific with truck since, but if I do I will be without question coming back. I still rock their koozies when I’m having a cold one and always recommend their service to anyone with diesel issues. True professionals! Ross

I lost a lot of money from this shop. The owners have trained their employees to perfectly bend any one over backwards. For almost 20 THOUSAND DOLLARS I have them to fix my truck, every time I picked it up it would not go over 100 miles before I'd be back. I took my truck to mansurs garage once after that and my truck has never been back in a shop since. Open your eyes people!!

They know how to charge alot of money but there work on my pickup engine,tranmission, brakes front end over 6000.oo dollars. The brakes no parkbrake ,oil seals were not put in right leaked ruined brake shoes. Service tranmission 3 quarts low , burn transmission up cost me 3000.00 had to have brakes redone a much more more money ruin vacation two and half week getting pickup redone so i could go home more money and all i get is a. Run around from this outfit. Will report to better business Bureau and will be takeing them to court more money so if you need your vehicle worked on for Godsakes go some where thats honest and know what there doing

Definitely not a diesel shop, I asked them if I should detuned my truck so they could get proper readings. I was told we would do that to compare numbers that was not done, it's hard to get proper readings when a truck has a 80 race tune and 4 degrees of timing and the fuel turned up