All In One - Smog, Repair, Towing, Limousine & DMV

The best service from Eric, the guy with all the right tools & knew how to use them 😉 for real though, got me back on the road in little time without having to tow. Well worth the wait & $$

It was New Year's day and I thought it would be nice to drive in Mendocino National Forest up north of Upper Lake with my wife. About forty minutes in, I got a puncture in my sidewall and my car didn't come with a spare. So, we called around and no-one local was open, but I knew about the awesome rigs parked outside All-In-One, and though if anyone could rescue my butt, it would be these guys, if they were open. I called them (thank goodness I had phone service) and the really nice woman at dispatch was very understanding and helpful. She knew the area and said she could get a truck out, but that I should call my insurance first. She took my information and location so she would be prepared when they contracted her. It was then 30 minutes on the phone with the roadside assistant rep with attitude, trying to direct her to my location on Google maps (with her constantly telling me the road didn't exist), a call back to them 1.5 hours later because I didn't hear back from them, being told the automated process messed up but they will do out manually, and finally them calling All-In-One to come get me. The person who called dispatch told me that he talked to the nicest woman at All-In-One and that someone should be coming soon. Dan shows up much quicker than I expected in a huge flatbed, loads up my car, and gets my wife and I off that mountain by sunset. He dropped us off at our house on in Ukiah and made us feel like valued customers. I was so happy with his service that I called them back two days later to get the car towed to the tire shop - paying out-of-pocket this time. The "Milk Man" came and took my car - forgot his real name - he was efficient, professional, and gave me a couple of tips for "next time", and didn't think twice about letting him take my car away. They treated me with kindness and courtesy when I deserved to be laughed at for being so dumb. These were are the nice people Ukiah is known for. I hope I never need them again, but will not hesitate to call them if I do. I am sorry sorry I forget the person's name in dispatch, but I owe her a "cold one"

Usually waiting longer than expected for a tow and customer service is lacking to say the least. Unfortunately, they have the market cornered in this area... I always try other providers and use these guys as a last resort. The drivers are mostly really great guys. It just seems like the culture of the company is not customer service oriented. I don't know where all these positive reviews are coming from but not the experiences of me and my friends.

Thank you for saving the day! I was driving my Porsche passing through Willits and my vehicle broke down! Tracy my tow driver was so considerate and helpful! She even drove me to my motel on the way out of town! I would recommend All in one to anyone needing they’re car towed! 5 stars!

Do not use these company! The owner will find a way to scam you for a lot of money! They towed my truck and trailer in to their yard. They told me that my trailer would be fine at their office and I could come back after my truck was repaired to pick up trailer. after a few weeks I receive a lien in the mail on the trailer, owing thousands of dollars for storage fees. Forced to pay all the money in order to get my trailer back. The owner is a scammer and is not liked by the local economy as we went to the restaurants close by and employees were getting towed and getting hit with big fee’s To the owner your a scammer!