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Griffis Automotive Repair

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4.4 Google Review

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1400 S Bumby Ave, Orlando, Florida, 32806, United States

(407) 896-2225 www.griffisautomotiverepair.com

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Valery Menelas

May 13, 2018

They misdiagnosed my car. I’ve been going to Griffi’s for over 3 years. I’ve brought my car there a few times, got good service and left. I’ve noticed that their prices have been increasing each time that I take my car there. Last time I took my car there for an issue, they stated that there will be a $109 charge just for diagnostic. They’ve never had this charge before and they did not inform me this on the phone. I take my car there, they replace a part and I drive away. Not even a week go by and my car is giving the same issues it did before. So, I call inquiring whether or not they’ll charge me an additional $109 just to take a look at the problem they supposedly “fixed”. The lady on the phone could not give me a straight answer. We kept going back and forth. So, I took my car to another local shop. They were able to diagnose it within 30 minutes and the issue is permanently fixed. Griffis was good about 6 months ago, but they are slowly going down in quality. I don’t know if it’s new management or new owner, but charging $109 for diagnostic even when you get your own diagnostic wrong the first time is outrageous. If you want to be charged $109, an additional to parts+labor and then have to come again, then this is the place for you. EDIT: Shop replied and stated that they've tried contacting me. There was no contact attempted. There was no misunderstanding, I'm not going to take my car back to a shop that misdiagnose an issue and charges $370 to replace a perfectly good part.

Kevin Stuart

May 17, 2018

Tim was very responsive as a customer service representative. Work was done quickly and feel confident about the work they did on my old car. I will come back if I need further service.

Alexa Calder

Jan 3, 2018

I am so impressed with this auto repair business. They are totally professional and HONEST. I was told by Firestone I needed new front brakes. I just happened to find them online, they beat the price and after taking the tires off I was informed New brakes weren't needed. Companies like this are hard to find and I will never go to any another place again for car issues. I recommend the highly!

Sarah Thornquest

Feb 26, 2018

Fair pricing, honest work and some of the best customer service you’ll find! Ive trusted them with my vehicle for the past 4 years and won’t go anywhere else. I always recommend this business, and my friends have had the same quality experience I have received.

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