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Washington Auto Carriage

Washington Auto Carriage

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3.6 Google Review
5301 E Broadway Ave, Spokane Valley, Washington, 99212, United States
(509) 535-0363 www.wacnw.com
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Google Reviews

Refresh Reviews 3.6


May 5, 2018
Good knowledgeable staff that know what there doing

May 18, 2017
Five stars is what these guys deserve for their excellent customer service and help with both service and repair issues. The customer service we get from them goes above and beyond our expectations. We treasure our relationship with Dave King and his team of professionals at WA Auto Carriage, and we highly recommend them to anyone in need of professional service and/or repair services. Also if you need additional safety equipment, their prices are competitive, and the extra time they will spend researching equipment and/or educating people about what may best meet your needs again supports this 5 star rating. Way to go WA Auto Carriage, we need more professionals like you in the vehicle service and repair industry!

Apr 28, 2017
I started going to Washington Auto Carriage about 15 years ago, after having much frustration with another dealer, who chose to use a torch to cut a hole in my frame, rather than drilling a hole per manufacturers installation requirements. The other dealer also told me that I needed special modules for my trucks headlights, which I was charged for, but not installed. I found the staff at WAC to be knowledgable and professional. They diagnosed my problem, fixed my lighting issue, and earned my respect. I have come to appreciate the quality work that they perform and they always treat the customer fair. While I have found parts and pieces online at a lower price, I have discovered the lower price really means lower quality. It is now 15 years later, and I have been instructed as many times as needed on how to service my snow plow, adjust my brake controller, and maintain my equipment myself without charge. Most shops just want you to pay them to do even the most minimal and simple tasks, while charging a premium price. Washington Auto Carriage, is a cut above the other shops that I have used, and has earned my respect and my business.

Jul 26, 2017
We were in a pinch to get our RV generator, and captain's chair repaired after a renter damaged them. Washington Auto Carriage majorly misdiagnosed our generator and chair as needing to be replace at a quoted cost of $8,000. R and L RV in Hayden was able to repair both for a tenth of the cost, good as new. WAC has since sincerely apologized and tried to make things right by offering my money back and free next service so I am going to give them two stars.

Jan 8, 2018
Communication seems to be an issue. They don't always keep the customer informed.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm Today

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