Lowell's Service Center, LLC

Staff is really nice. The owner was friendly and talked to me during most of my wait. He was very informative. I all in all enjoyed my experience.

Customer service is amazing. They are very friendly and knowledgeable about their products! Our car is driving like a gem!!! Thanks Lowell’s Tire Pros.

If I had the option of giving fewer than 1 whole 🌟 on my review, I would. When my car was taken here for new tires ($606+), I asked the owner if he could put the diagnostic scanner on it because my Check Engine light was on & the car had started running a bit rough. Upon doing so, he confirmed my suspicions, saying it appeared that there was vacuum pressure loss, causing the engine to suck air in - more than likely due to a bad gasket. And when asked if this was something the technicians at his shop were capable of handling, he said it was. Well, to make a ridiculously long & ugly story short (yes, this is the "Readers Digest Condensed Version", believe it or not!), after their third attempt to properly replace my valve cover gasket, my car spewed a quart and a half of oil (actual dipstick reading - not an exaggeration) all over everything under the hood between their location and my home (12-15 mi., roughly). I was literally terrified, shaking and crying while driving down the interstate, as the blue smoke billowed behind me - so heavily, other drivers wouldn't even get within several car lengths, or would speed up just to get past me. Except for one guy in a Jeep (my guardian angel, I believe) who stayed just behind me in the inside lane for the few miles just before my exit. (If you're reading this now, BLESS YOU AND THANK YOU, whoever you are!!! 👼) My car had to be towed to a dealership the following day, and the top half of the engine needed to be replaced - to the tune of $1100+. The service manager there indicated that, in addition to the components damaged by oil contamination, one of the intakes was literally busted off and just dangling there alongside the engine - "sheer negligence and carelessness on the part of the technician or technicians at the third party repair shop where the previous work was done", in his specific words. When my father and I went back and told the owner what had happened, providing him all the documentation to substantiate the incident, he basically did everything he could think of in order to avoid admitting he was at fault and/or repaying the measly $264 his shop DIDN'T do to fix it properly to begin with. I do have the photos of what it looked like under the hood of my car when I got home, but I'm not sharing them here because they're irrelevant unless you know exactly what you're looking for/at. Suffice it to say that what I saw when I lifted the hood was enough to make you physically ill (and even further relieved to have made it home safely!) you know anything at all about auto maintenance/repair and you love your car.

Customer service here is AMAZING! We first went to DOBS and was basically turned away! We were traveling cross country with a Budget rental truck and car dolly and the dolly picked up a nail in the tire. We Googled and found Lowells Tire Pros and they BENT OVER BACKWARDS...in the POURING RAIN no less.. to get us back on our way! When I called, Anthony (mechanic) answered the phone and told us if we could get to them he might be able to fix it or figure something out. Unfortunately it could not be repaired so Anthony called the owner (Greg) who actually came in from home.. ON A SATURDAY!!...who does that these days?? AMAZING! They came up with a solution and got us back on the road! I also learned they are a Service Center for Budget and I can see why! I wish this service center was in Massachusetts I'd send everyone to them! HIGHLY recommended 5 STARS...Thank you Greg and Anthony!

Great mom and pop business. Lots of knowledge and will get the job done right the first time.