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Schaefer Automotive

Schaefer Automotive

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4.7 Google Review
4300 W Main St, Belleville, Illinois, 62226, United States
(618) 234-6710 schaeferautomotive.com
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Google Reviews

Refresh Reviews 4.7


11 months ago
Brian was Very helpful, kind and explained everything in understanding detail. Got my vehicle in and out .quickly. I Highly recommend!

Sep 30, 2023
Such nice folks, very knowledgeable & helpful. I went in thinking I needed a new heater core and found out my heater was clogged with dog hair (imagine that, with three australian shepherds). Their service was very fast!

Jul 19, 2022
Excellent automotive service. We were getting a few local diagnoses for AC/compressor replacement/repair. Schaefer offered the lowest price diagnosis for repairs. Diagnosis was $79.99, not applicable toward actual labor or repairs. No AAA or AARP discount. They do offer a discount for first responders & teachers. I appreciate the email quote so I could look it over without feeling rushed. It was detailed, honest, and fair. The shop itself has a clean waiting area with a Keurig, for those who want a hot cup of fresh coffee. Service and communication were fast and friendly. The location signage could be better...they've recently relocated and a bigger/lower sign might be beneficial. Not related to actual automotive service, but important to me nonetheless from a customer service standpoint: 🚩I will also note the manager's use of a typical line on the phone "I can't hear you; you're breaking up." with callers that have an accent (My husband has an accent and the manager mentioned when I called to confirm the appointment that he was "breaking up and had a bad connection" when he scheduled the estimate. The connection was fine.) I also saw the manager apologize and hang up on someone with a Spanish accent (Mgr said "Mexican", because I absolutely questioned it since we're new customers and I'd heard the same line from the same person). It seems there could be a bias here--abd I KNOW telephone calls.are difficult. Having said that, I will also say *all* customers deserve the excellent over the phone service I received, accent or not. It's absolutely OK to say, "I can't understand you over the phone, please come by the shop to talk about your car." This is just my 2 cents worth. I still appreciate the conversation and automotive work itself. 🤷‍♀️

May 4, 2023
Excellent automotive service and communication. I was comfortable with the first conversation over the phone. This was my first experience with the shop. They were up front with me as much has they could with the repairs and what was going to happen. They called me with the estimate and explanation. Then sent a quote over via text. The quote had pictures and the breakdown of expenses for the estimate. I really appreciated that so much. My repair was pricey in general, but I feel it was a good price for all what was done. I will be going back. Make sure you look at the address. I went to the wrong Schaefer place. (Pictures on Google had me confused!) They were great as well! Thanks for making me feel comfortable!

Jul 29, 2023
Great communication and service. I took my sons car here for an ac repair. They were able to get the vehicle in quickly and repaired. No issues and everything works as should. Thank you!

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are 'single...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


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