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Barnes Auto Service

Barnes Auto Service

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4.4 Google Review
3730 Bishop Ln, Louisville, Kentucky, 40218, United States
(502) 966-8644 www.barnesautoservice.com
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Google Reviews

Refresh Reviews 4.4


Apr 5, 2018
I just moved here from Virginia, and needed to find a regular mechanic in Louisville. I read the Google reviews for lots of places (this is how I usually find any service), but I was drawn to Barnes Auto for some reason and decided to give them a chance. They gave me a second opinion and fixed a small noise for me without charging me an arm and leg. They are a nice group of guys, and I got the feeling they wouldn't suggestive sell you things to make money. The owners son (forget his name) told me I didn't need an oil change yet but I decided to go ahead and get one. Anyways, so far so good. I'll continue to use them. I’d have no issues sending my grandma to them. Haha.

Jun 5, 2018
BEWARE. This business charged me over $300.00 to repair my AC. Slightly over 5 minutes driving away from the lot, the air shut off, and when we returned the vehicle, there was an "ink pen sized hole" in one of the hoses. When asked about whether or not the hole was there prior to the vehicle being in the care of Barne's, the company replied that there was not one present. They claimed that somehow in the 5 minutes that the car was returned to us, that a "pen sized hole" appeared in the hose, and all of the frion leaked out. When we asked whether or not they would correct whatever mistake that they made during the repair process, they attempted to charge us another $300.00 for the process. I will never be returning to this place, and no one else should either-- unless they want to have the same problem that I just did. They took $300.00 from me to do nothing, and then attempted to charge me another $300-500.00 to look at the same problem again that they failed to fix the first time. Going here was a very poor choice. If I could give this place negative stars, I would. Please learn from my terrible experience, and make your own decision.

Apr 27, 2018
Took my car to Barnes for a second opinion after being told by another shop that my car engine was shot. They repaired it and its running great!

Dec 22, 2017
My 2014 diesel jeep grand cherokee started overheating one night while driving from Cincy to Louisville. I had always taken it to the dealer, but after my last experience, I'll never go back to Cross. I did some research online, found Barnes, and had the jeep towed to them, leaving it there on a Sunday evening. They called me immediately Monday morning letting me know they had my car, keys and were beginning to look into the problem. A few hours later, they called with their diagnosis and an estimate. They were able to wrap everything up the following day after ordering a specific part....all the while keeping me in the loop. I've gotta say I'm impressed with these guys, and will be taking my jeep there for all future service needs.

May 4, 2017
They are the best! When bridges were being worked on, my tires seemed to be magnets for bits of metal and other things (I think I got 4 punctures). Barnes would patch them up quickly and send me on my way - I think they didn't even charge me for one of them. When it came time for new tires, they helped me evaluate what tires I needed and got me a good price. They are easy to work with and always helpful!

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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