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PFM Truck & Car Care Center

PFM Truck & Car Care Center

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3.8 Google Review
1402 W Hanna Ave, Indianapolis, Indiana, 46217, United States
(317) 784-7777 pfmautomotive.com
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Google Reviews

Refresh Reviews 3.8


Jun 2, 2018
They know what they are doing...maybe a little too well. I took my truck in to have my driver side window checked out which wasn't rolling down. End up just being a missing fuse. 2 days later I get a "DEF Fluid System Malfunction" warring on my info center. After running a diagnostic it came back that my DEF fluid was bad. Had a 31.2% concentration of urea instead of the desired 32.5%....WONDER HOW THAT HAPPENED. Had to flush the entire system costing me $750. Coincidence...I dont think so. Needless to say they lost a lifetime customer today. Like I said they know what they're doing but you might end up have more "wrong" with your car than you originally thought.

May 29, 2018
Had a 9 am appointment on a Tuesday for new tires and an oil light...no one even called to let me know anything. I had to call on Thursday and then was told it would be the next Tuesday before my truck would be ready. By that Wednesday there was still no call to update me about my truck. I called and was informed they were going to work on it and it would be ready by Thursday night or Friday. There was not only zero communication...but it was pricey and they also did not quote me on the other services I had inquired about. To top it off...when I picked up my truck, there is a crack in the hood that was not there when I dropped it off and it is now leaking antifreeze which is was not doing prior. Needless to say...I will not be taking my truck here again.

Feb 22, 2018
I would highly recommend not taking your truck here. Went there for check engine light, thought it was an oil pressure sensor,told the gentleman at the counter that he told me his guys knew there stuff and would do there due diligence. They changed the sensor and way over charged. Made it 10 mins down the road and had same problem, turns out I had low oil pressure caused the oil pump went out. Ended up blowing the motor. Called the PFM and was told they did nothing wrong and sorry for the inconvenience. Very very disappointed.

Apr 28, 2018
My experience was bad they checked my car they told me what was the problem I bought the parts I changed them and the car continued with the same problem that is to say they made me spend money and they charged me the service of checking the car which was not the problem

Apr 28, 2018
Place is pricey, but they do good work.

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Opening Hours

Tue:6 am - 1 am
Wed:6 am - 1 am
Thu:6 am - 1 am
Fri:6 am - 1 am Today
Sat:8 am - 4 pm

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