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Zolman's Tire & Auto Care

Zolman's Tire & Auto Care

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4.1 Google Review
305 W Edison Rd, Mishawaka, Indiana, 46545, United States
(574) 256-2011 www.zolmantire.com
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Google Reviews

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May 10, 2018
I never post reviews, but Zolman has not responded to my inquiry when the said they would. Beware of hidden fees. The price they quote does not include mount and balance, which is more expensive than other places. Was quoted a price over the phone, then confirmed at the counter. Immediately after confirming the price at the counter, the gentleman helped me wheel back the tires on the rims, with no mention of a charge for mount and balance. They were 1.5 hours late mounting the tires then I got hit with the hidden fees. By this time it was not worth my time to redo them. After leaving I called the office and spoke with a woman who said someone would follow up. They never did and here we are. Remember to shop around including the mount and balance. Many other stores were cheaper for the same tire. Edit: This is my point about online reviews. It is only when the company has a public consequence that they want to respond and look like they have customer service by saying, "please reach out to us." I did reach out to you when I was a normal customer off the street and no one cared or called me back. You have my name, number, and complaint (unless you threw it away). I just hate that you have to threaten public shaming to get a response. Zolman Tire, of course, is probably the least offender in this regard, but still. If you want to actually do something, change your pricing communication policies to be upfront. 99% of your customers probably want to actually have the tires on the wheels, so why don't you quote that price? You don't do that to artificially deflate your tire price so you can make money on the mount. Maybe that is just how the local tire game is played...

Jan 7, 2018
Best place in town for auto repair. Customer service is top notch and very help full. Like going to Zolman tires because they are very knowledgeable about the work they do and there clientele.

Mar 18, 2018
Great place! Clean, accommodating, fair price. Highly recommend!

May 1, 2018
Great service, fair price, helpful people.

Apr 13, 2018
called 3 times and was rudely hung up on worst customer service experience of my life

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm Today
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:7:30 am - 1 pm

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