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Rich's Auto Center

Rich's Auto Center

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4.3 Google Review
2135 Sand Point Rd, Fort Wayne, Indiana, 46809, United States
(260) 747-8145 www.richsautocenter.com
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Google Reviews

Refresh Reviews 4.3


Mar 6, 2018
My wife and I could not be happier with the service we received from Rich's Auto Center. Our 2015.5 Volvo S60 T5 needed its first brake job. Dean explained everything in detail and was very polite and knowledgeable. The brakes on our Volvo feel like they are brand new again. Their prices are more than competitive and the quality of the parts and repairs are first-rate. If your vehicle needs service or repair please don't hesitate to take it to Rich's Auto Center. I'm sure you will have a good experience as we did

Feb 9, 2018
It is with a heavy heart that I post this negative review. We have taken multiple cars to Rich's over the years dating back to when he was on Fairoak. We've always had excellent service for a fair price. Until now, today's experience has turned us away from ever returning. We left feeling bilked from a very shady auto shop. We took our 02 Jetta in to diagnose sounds coming from the front wheels and replace 3 broken vacuum hoses, bringing two of the hoses with us. After TWO days; an estimate of $1200 (for just replacing the hoses only!); which we were told had to include a humongous list of parts that "could" break. We finally said "forget it put it back like it was". Three hours later we came to get it to find it still in pieces and more unreasonable excuses all while the tech is seen working on another vehicle. We paid $275 to have absolutely nothing fixed, but we were "given a break" by removing the R&R (replace and repair)(Ya think? You didn't repair or replace anything!) then another $75 to have it towed so we could actually get the work done. While my husband waited for the bill he listened to "Dean" give a woman a run down of needed repairs that without them her car is limping along when it was only brought in for what sounded like an oil change. I WOULD NOT CURRENTLY RECOMMEND THIS AUTO CENTER.

May 4, 2018
Awesome place! Fair prices and friendly people

Jan 11, 2018
I highly recommend Rich's Auto Center. They are very straight forward, competitively priced and do great work. I'm very pleased with their services.

Aug 9, 2017
I wanted to share with everyone, that I had great service with Rich today. Rich helped me out with a students car from Wayne H.S. I would recommend anyone to take their car for repair. The staff was awesome. Thanks again Cindy and Rich.

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm

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